What are the responsibilities and job description for the Intake Specialist position at Syntero, Inc?
Seeking a full time candidate to take calls from potential clients seeking mental health and SUD treatment services. The Intake Specialist is responsible for taking all new client calls, conducting phone interviews of potential clients regarding their appropriateness for services, and scheduling new clients according to client needs. The Intake Specialist is also responsible for verifying benefits and following up with clients once benefits have been verified (if necessary), and completing financial assessments with clients for those who qualify for financial assistance. The Intake Specialist will also be expected to handle various types of intakes to support all agency programs, verify insurance benefits, and work with a variety of software programs. This position will be evaluated annually. Evening and weekend hours may be required.
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
- Temporarily due to COVID-19
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17