What are the responsibilities and job description for the Communications Technician position at Syracuse University?
Job #
038329
Department Code
20703-6032
Department
Information Technology Services
Job Title
Communications Technician
Location
Syracuse, NY
Pay Range
Commensurate with Experience
Staff Level
S4
FLSA Status
Non-exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
The Communications Technician will be part of a team responsible for deployment and maintenance of the University’s voice and data Telecommunications cable infrastructure, Ethernet and Wireless networks providing LAN services across campus. Job requirements include an Associate’s Degree with strong computer and PC Skills such as Windows and/or Apple, along with familiarity with LAN and Ethernet technologies in a corporate environment. Knowledge of wireless technology that can be applied to an enterprise environment is desirable. Good customer and communications skills are essential and the ability to take direction while working independently is a must.
Qualifications
- Associate’s Degree with three (3) plus years’ work experience within the field.
- Strong computer and PC Skills such as Windows and/or Apple, along with experience with LAN and Ethernet technologies in a corporate environment.
Job Specific Qualifications
- Structured Wiring Certification.
- Familiarity with LAN, and Ethernet Networking and Wireless Technologies
- Knowledge of structured wiring in a campus environment.
- Personal computer skills such as Windows and/or Apple.
- Knowledge and use of Microsoft Office Suite and Visio Applications.
Responsibilities
- Work independently with little or no supervision, and in teams in diagnosing complex network and voice related problems, using computer based software, specialized tools, test equipment, and well developed technical skills.
- Provide 24hr x 7 day/week emergency coverage for campus-wide telecommunications and network problems.
- Coordinate and oversee the installation of communications facilities and pathways with internal and external vendors.
- Provide consulting and estimating service to the campus community for telecommunications and network services.
- Interact with all segments of campus community daily in person, via telephone and electronically.
- Design, install and maintain special communication facilities that provide vital services to the campus community.
- Install, terminate and test voice, data, and video communications cable using specified manufacturers¿ and industry standards.
- Requires proficiency and in-depth knowledge of TIA/EIA 568 Standards.
- Design, install, test, and document various types of communications facilities, such as: Ethernet network connections, 802.11x wireless networks, analog and digital voice lines, and fiber optic circuits and connections for both Single and Multimode fiber optic cabling systems.
- Configure, install, and maintain network electronics including Ethernet switches, wireless network equipment and UPS devices.
- Document all new installations, repairs, and changes to the campus voice and data network to ensure accuracy in billing records, floor plans, work histories and connection information using a variety of desktop and client server software applications.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
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