System Admin

Job description :

This position will implement and help manage our Enterprise monitoring strategy for Observability and Event management. We will also build and integrate best-of-breed observability & predictive platforms to support the AIOps long-term strategy. The ideal candidate will have knowledge of on-premises standard infrastructure components, multi-cloud platforms with a focus on monitoring & observability tools, in correlation with event management.

• Working with engineers and analysts responsible for monitoring and troubleshooting NextEra Energy platforms and services' performance, availability, and reliability.
• Developing and implementing a comprehensive monitoring strategy covering all observability aspects, including metrics, logs, traces, alerts, dashboards, and reports.
• Collaborating with other IT teams and business partners to ensure alignment of monitoring objectives, requirements, and best practices across the enterprise.
• Establishing and maintaining service level agreements (SLAs) and key performance indicators (KPIs) to monitor and report NextEra Energy performance and quality.
• Providing guidance and support to stakeholders and end users on using and benefiting from the monitoring capabilities and insights.
• Manage the monitoring and automation tool roadmap and propose and develop innovative solutions based on technology strategy.
• Collaborate directly with end users, Fusion Center, production support teams, and all product stakeholders to understand business requirements, help drive alignment, and build thoughtful solutions throughout IT.