Billing/Collections Specialist

Overview
We are seeking a dedicated and detail-oriented Billing and Collection Agent to join our team. The ideal candidate will have a strong background in collections and billing, demonstrating proficiency in managing accounts receivable and ensuring timely payment of outstanding debts. This role is crucial in maintaining the financial health of our organization while providing excellent customer service to clients.

Responsibilities

• Contact customers to collect outstanding balances on open invoices.
• Review and analyze invoices to identify any discrepancies and resolve billing issues.
• Process payments and update account information accurately in our systems.
• Prepare and manage billings for work performed.
• Maintain detailed records of all communications with clients regarding their accounts.
• Collaborate with team leadership and staff to ensure collection of information as needed for billing resolution.
• Reconcile billing with credit card payments received.
• Update customer contact and billing information as needed.
• Educate clients on their financial responsibilities and payment options.
• Follow up on unpaid balances and escalate issues as necessary.
• Perform other related duties as required.

Qualifications

• Bachelor’s degree in finance, business, or accounting required.
• Basic time and material billing experience is preferred.
• Repair Service, Construction, Property management office experience is preferred.
• Excellent communication skills, both verbal and written, for assertive and effective interaction with clients.
• Strong organizational skills with attention to detail for accurate record keeping.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Problem-solving/ negotiation skills to address issues related to collections efficiently is required.
• Must be computer literate, including ability to learn and use program-specific software, including qb online.
• Proficiency with computer systems, including Microsoft Suite of products, Outlook, Excel, Google Sheets is required.
• Intermediate or above Excel skills preferred.

Join us in making a difference by ensuring that our patients receive the financial support they need while maintaining the integrity of our operations.

Job Type: Full-time

Pay: $30.00 - $31.49 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance

Application Question(s):

• Describe the type of organizatoin where your collection experience was gained.

Education:

• Bachelor's (Preferred)

Experience:

• collection/billing : 3 years (Preferred)

Language:

• ENGLISH FLUENT (Preferred)

Ability to Commute:

• Manhattan, NY 10028 (Required)

Ability to Relocate:

• Manhattan, NY 10028: Relocate before starting work (Preferred)

Work Location: In person

Salary : $30 - $31