What are the responsibilities and job description for the Express Service Technician (Holly) position at Szott Ford?
We do things differently at Szott Ford. We truly value our employees & we want to give you the tools you need to make a solid career.
You should enjoy coming in to work each & every day. We'll give you a brand new, state-of-the-art facility to enjoy. A sparkling clean work space. Flexible schedule - NO WEEKENDS! If you're ready to join a winning team, we're ready for you.
BENEFITS:
- Flexible Work Schedule!
- We have a brand new facility with brand new equipment.
- Brand new locker rooms and lunch rooms with 60 inch plasma TV.
- All renovations completed this summer of 2016.
- Pay is flat rate and the right technicians will turn over 40 hours per week.
- All new LED lighting through out the garage with new heating and hoists.
- Paid Training!
- Benefits
- Competitive Pay
- 401(k)
- High Customer Satisfaction For Both Sales & Service
- A Professional and Respectful Work Environment
- New facility
- Opportunity for advancement - lots of room to grow!
RESPONSIBILITIES:
- Check and communicate oil level to teammates
- Ensure tire pressure for proper inflation
- Inspect and refill fluid levels as necessary
- Complete vehicle inspection
- Install a new oil drain plug and a new oil filter
- Clean and lubricate fittings as needed
- Providing excellent customer service keeping in mind that our customer’s perspective comes first.
- Presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
- Ensures the customer’s needs are understood.
QUALIFICATIONS:
- Communication skills – communicates effectively with others.
- Time management – managing one’s own time and time of others.
- Typing – ability to type efficiently in order to enter repair orders.
- Mathematics – calculating service costs and counting change.
- Basic computer skills.
- Proven record of achieving exceptional Customer Satisfaction.
- Personal and professional integrity.
Szott Auto Family Pride - Core Values
- Create Fun and Choose a Positive Attitude – Create a fun work environment and customer experience.
- Develop Open and Honest Relationships – Act with integrity, be compassionate, friendly, loyal, and make sure that you do the right thing. Treat your relationships well.
- Deliver WOW – Surprise customers and teammates by doing something unconventional, innovative and unexpected. Make their day!
- Encourage Constant Improvement – Embrace change and be determined to deliver excellence. Pursue growth through learning.
- Build a Can Do Team Spirit – Work together and always value passion, determination, perseverance, and a sense of urgency.
- Be Humble and Respect Everyone – Treat teammates, customers, partners and vendors, as you want to be treated. Always show appreciation for a job well done.