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Customer Service Representative

T.J. Maxx
Orleans, MA Full Time
POSTED ON 1/31/2025 CLOSED ON 2/28/2025

What are the responsibilities and job description for the Customer Service Representative position at T.J. Maxx?

Job Overview

As a Sales Associate at T.J. Maxx, you'll be part of a dynamic team that's dedicated to delivering exceptional customer service and creating an exciting shopping experience. Your primary responsibilities will include engaging with customers, promoting our products, and maintaining a clean and organized sales floor.

Key Responsibilities

Some of your key responsibilities will include:
  • Engaging with customers and responding to their needs in a timely and courteous manner.
  • Providing product recommendations and suggesting alternative options when items are out of stock.
  • Accurately processing transactions, counting change, and preparing merchandise for the sales floor.
  • Maintaining a clean and organized work area, adhering to company policies and procedures, and contributing to a positive team environment.

Requirements

To succeed as a Sales Associate, you must possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and maintain a clean and organized work area. A high school diploma or equivalent is required, and previous retail experience is preferred but not necessary. Accurate mathematical skills and basic computer knowledge are also essential for success in this role.

Benefits

T.J. Maxx offers a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage. We also offer paid time off, flexible scheduling, and a discount on merchandise purchased in our stores. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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