What are the responsibilities and job description for the Retail Sales Associate position at T-Mobile, TCC WIRELESS LLC?
TCC Wireless is one of largest T-Mobile premium retail partners in the nation. We are seeking enthusiastic and friendly Mobile Experts to join our growing team.
Essential Responsibilities:
- Offer consultative sales and service on the sales floor during retail hours (including days, nights, weekends & holidays)
- Maintain the visual appearance and cleanliness of the store
- Cash, credit card and other payment media handling
- Paperwork Security Management: CPNI, PII, PSCI
- Keep abreast of the rapidly evolving T-Mobile technology.
- Create an environment for discovery in your store that sparks new ideas for using mobile communications
- Build customer confidence by making the store experience interactive, engaging and reassuring
- Develop positive customer relationships
- Cultivate long-term customer relationships
- Maximize customer experience by offering solutions as opposed to pushing products
- Make the most effective use of store displays and interactive devices for each of your customers
- Other Duties may be assigned.
ACCOUNTABILITES AND PERFORMANCE MEASURES:
- Candidate must achieve sales goals and new account acquisition targets as assigned by Management
Preferred Knowledge, skills and abilities:
- Previous retail or customer service-oriented experience.
- Stellar problem-solving skills.
- Availability for flexible scheduling including days, nights, weekends and Holidays
- Reliable and punctual attendance is a MUST
- Ability to listen carefully and actively.
- Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services
- Basic computer skills.
- Aptitude for sensing and responding to the range of shopping types.
- High School Diploma or GED required
Job Type: Full-time
Pay: $25,000.00 - $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $25,000 - $40,000
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