What are the responsibilities and job description for the Supply Chain Specialist position at TA Services?
Company Description
At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.
What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.
We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.
Here’s What Drives Us
Job Description
The Supply Chain Specialist is responsible for managing and coordinating daily shipments between suppliers and customers. Responsibilities include quoting freight, booking and tracking shipments, creating documentation, and resolving issues across the supply chain. This position plays a vital role in ensuring timely and accurate logistics operations while maintaining a high level of professionalism and attention to detail.
Shift Full-time position, standard business hours (some flexibility may be required based on customer needs)
Key Responsibilities
Education
Pay/Benefits/Perks
At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.
What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.
We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.
Here’s What Drives Us
- People First – We lead with care, connection, and respect.
- Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
- Safety – Built into every move we make.
- Results – High standards. Real outcomes.
- Innovation – We push boundaries and never settle.
Job Description
The Supply Chain Specialist is responsible for managing and coordinating daily shipments between suppliers and customers. Responsibilities include quoting freight, booking and tracking shipments, creating documentation, and resolving issues across the supply chain. This position plays a vital role in ensuring timely and accurate logistics operations while maintaining a high level of professionalism and attention to detail.
Shift Full-time position, standard business hours (some flexibility may be required based on customer needs)
Key Responsibilities
- Quote freight for client projects and accurately create BOLs (Bills of Lading) for new shipments; communicate details with suppliers.
- Tender shipments to carriers using MercuryGate TMS and manage the booking process from start to finish.
- Track shipments from pickup through delivery and resolve any misrouted or time-sensitive freight issues; escalate critical matters to the Operations Manager as needed.
- Maintain high-level, professional communication with both customers and suppliers to ensure accuracy and resolve discrepancies.
- Assist in resolving billing discrepancies and ensure systems are updated to reflect accurate shipment and financial data.
- Office-based role with regular computer use
- Collaborative, fast-paced team environment
- Communication-focused with frequent email and phone interactions with clients and suppliers.
Education
- Bachelor’s degree preferred
- Minimum of 3 years in a related logistics or transportation role
- Experience working with Transportation Management Systems (TMS), preferably MercuryGate
- Proficiency in Microsoft Outlook, Word, and Excel
- Background in LTL shipping or general transportation preferred
- High level of professionalism and customer service orientation
- Detail-oriented and highly organized
- Strong communication skills (written and verbal)
- Proactive problem-solver
- Ability to multitask and manage changing priorities effectively.
Pay/Benefits/Perks
- Hourly $21-$24
- Opportunity to work in a dynamic and growing logistics team
- Career development opportunities within TA Services
- Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
- Medical, Dental, Vision, Life Insurance, Disability
- Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program
Salary : $21 - $24
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