Director, User Experience

Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce sites. The company’s brands include Men’s Wearhouse, Jos. A. Bank, Moores and K&G Fashion. At Tailored Brands, we value differences and know they make us better. We are always working to make our Company a more diverse, equitable and inclusive (DEI) place to work.

About the Job

We currently have an exciting opportunity for a Director of User Experience to join our Digital team.  This individual will lead large-scale cross-functional design initiatives and shape the strategic vision for user experience across our digital platforms. In this role, you will collaborate closely with executive leadership, product teams, and engineering to ensure that our digital experiences are optimized to meet business objectives and customer needs. You will also play a key role in evolving our internal design operations processes, driving continuous improvement and innovation across the team.

What You’ll Do | Key Accountabilities 

·         Lead large-scale, cross-functional design initiatives across multiple digital platforms, ensuring alignment with business goals, user needs, and technical feasibility.

·         Collaborate with executive leadership, product, engineering, marketing and operational teams to influence product strategy and deliver exceptional user experiences.

·         Drive continuous improvement in user experience by leveraging data-driven insights from user research, A/B testing, and usability studies.

·         Evolve and optimize internal design operations processes to improve cross-functional collaboration, communication, and design delivery.

·         Oversee the development and implementation of design systems to ensure consistency and scalability across all digital touchpoints.

·         Foster a collaborative, innovative design culture that empowers designers to contribute effectively across departments.

·         Manage team of direct reports, providing direction, coaching and overall support that align and inspire the team collectively to deliver on our business goals.

 

What You’ll Bring | Skills & Experience

·         12 years of experience in UX/UI design, with at least 4 years in a leadership role, preferably within the eCommerce sector.

·         Bachelor’s degree in UX-related field (HCI, Interaction Design, Graphic Design) or equivalent experience.

·         Proven track record of leading and growing high-performing design teams.

·         Strong portfolio demonstrating strategic impact and successful execution of large-scale design projects.

·         Expertise in user-centered design methodologies, design thinking, and data-driven design.

·         Exceptional leadership and communication skills, with the ability to influence and inspire cross-functional teams and executive stakeholders.

·        In-depth knowledge of current design tools, prototyping software, and front-end technologies.

·         Strong understanding of web and mobile technologies, with a focus on creating responsive and adaptive designs. 

·         Ability to think strategically while also being detail-oriented and hands-on when necessary. 

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered

Work Environment, Physical & Mental Demands

·         Ability to sit and work at a computer keyboard for extended periods of time

• Ability to stoop, kneel, bend at the waist, and reach daily
• Able to lift and move up to 25 pounds occasionally
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
• Hours regularly 40 hours per week, as work dictates, from a remote work location.  

Benefits

This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com. 

Work-Life Balance

We understand the demands of work, school, family, and personal responsibilities.  Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs.  We offer programs such as:

·         Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development

·         Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend

·         Holiday Early Departure | close out early the business day before a company observed holiday 

The starting salary for this position is $141,000 - $190,000 and may increase to $235,000 depending on merit, length of service with the Company, and other factors. We take into consideration an individual’s skills, background, and experience in determining final salary. Other compensation may include a 20% Annual Incentive Plan (AIP) bonus paid out according to policy. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Work Locations: 02098 Corporate Remote 5601 Arnold Rd., Suite 200 Dublin 94568
Job: Information Technology (IT)
Organization: Tailored Shared Services
Shift: Day Job

Salary : $141,000 - $190,000