What are the responsibilities and job description for the Device Coordinator position at Talk To Me Technologies LLC?
Full Time | Cedar Falls, IA
As a Device Coordinator, you’ll learn about our exclusive line of speech-generating devices so you can help each client test drive a device to get the best fit for their needs.
- Your daily focus will be on preparing client trial devices, checking them over for quality, and getting them sent out.
- You can anticipate an average day to have 6-7 hours spent hands on with our devices while the rest of the day is spent on the computer sending initial client outreach communication.
- You will take feedback from our clients and from your experiences to make ongoing improvements to our Trial program’s overall efficiency.
- Communication with our clients is key as is communicating with other members of the TTMT360 team to ensure the best service and support is provided from trial to purchase.
Our Trials Operations Team is a growing group of unique individuals focused on providing a variety of options to meet each client’s needs. Together they problem solve to streamline the trials process for both our clients and our team, and they provide a fun, casual environment where everyone is welcome.
This team is experiencing high growth (as a company we have added 40% more staff in the last year alone!) and has multiple roles open! If you’re great with people and open to working hands-on with technology, please consider being part of our incredible team!
Apply today by sending your resume and cover letter
Attention: Jacob Nanke, Director of Trials
Key skills for this position
- Strong attention to detail.
- Excellent written and verbal communication skills.
- Proficient with excel and other tracking mechanisms.
What we do at TTMT
Talk To Me Technologies is a leading provider of Alternative and Augmentative Communication (AAC) Devices, training, and support. Together, we provide a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.
What we offer our employees
Our benefits and culture are focused on providing a worklife integration to best support our team. The benefits offered for this role include:
- Work hours are 8:00 - 4:30 M-F for training, flexible scheduling after training!
- 401k Plan with 3% Employer Contribution
- Generous Paid Time Off - 23 days annually (prorated first year)
- 10 Paid Holidays including a Floating Holiday
- Paid Parental, Adoption, & Foster Care Leave
- Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company Provided Life Insurance
- Voluntary Dependent Care Account & Flex Spending Account
- Voluntary Life Insurance & Disability Insurance Coverages
- Supportive & Collaborative Culture
- Annual performance-based merit increases exceeding national average
- Growing Company with Internal Opportunities
- Training and Education Provided including Professional and Personal Wellness
- Community Involvement
Job Type: Full-time