Appointment Setter / Sales Development Rep Needed

Do you wish you had a job that had more meaning? Where you could have a positive and transformational impact on people every single day?
Do enjoy having meaningful conversations that foster deep relationships and help to create memorable experiences?
Are you currently in a role where you feel like you’ve “hit a ceiling”, or where your skills just aren’t being fully utilized?

Sound like you? Let’s talk…

The Role:
Tandem Physical Therapy is a thriving and rapidly growing physical therapy and
wellness center. We’re looking for an Appointment Setter/Sales Development Rep to join our team.

In this role you’ll be working to follow up on the leads coming into our office to schedule appointments, field questions, follow-up on inquiries, send out information packages and assist in maintaining the integrity of the company’s database.

The primary outcome of your role is to secure at least 15-20 qualified appointments per month. Extensive sales training is provided.

About Us

Tandem Physical Therapy is a locally owned physical therapy clinic in Metairie, Louisiana specializing in serving adults in their 40’s, 50’s and 60’s and has a strong wellness program which includes flexibility classes, private and group Pilates lessons, and virtual programs.  Our owners, Lauren and Christy are both physical therapists and long-time friends.  Together, they opened Tandem PT in June 2018 and have seen consistent growth ever since.  Tandem PT believes in providing exceptional care and customer service to the people in our community so they can stay active and healthy throughout their life. 

We have a unique model that allows us to deeply understand our patients and the problems they need solved.  This has allowed us to develop meaningful relationships and grow our practice largely through return patients, their friends and family.    

Visit Tandem Physical Therapy’s website www.tandempt.com for more information.

This is an awesome opportunity for someone WHO:
 Likes to work in a small company where your input, contributions and ideas will directly impact the company’s growth and success.
 Enjoys helping clients and talking to people.
 Wants a company that provides their salesperson with great MARKETING to support their efforts (you’ll only be calling WARM/QUALIFIED leads).
 Has extreme attention to detail and is highly organized; in this role, making sure all fields are updated correctly in the database is critical.
 Is a quick, self-motivated learner and wants to work for a company that will invest in their learning and skill development (we WANT you to learn and get better).
 Doesn’t want to travel and prefers talking to people over the phone to schedule appointments or provide answers.
 Wants a position that will offer upward earning and career advancement; we want people who are interested in growth, learning and becoming part of our long-term team.
 Excellent project and time management skills.
 Ability to work to meet deadlines.
 Excellent verbal and written communication skills.
 Ability to use Microsoft Excel, CRM systems and Microsoft Office.

KEY RESPONSIBILITIES INCLUDE:
 Successfully communicate the value of our services (in person, over the phone, and over email/text/messenger) and be able to explain how what we do is worth the price we are asking
 Successfully handle objections to price and scheduling
 Comfortably hold a lengthy conversation (15-25 min) with new and prospective clients on the phone or in person - ensuring that clients are committed and “bought-in” to our services before they arrive
 Ensure that clients who call and request appointments are placed on the schedule - with a good understanding of true time, cost, and personal commitment before they arrive

 Ensure that people show up excited for their appointments or sessions
 Take payments, provide accurate receipts, and keep prompt and accurate records
 Organize and plan all schedules in a way that maximizes efficiency and revenue for the clinic
 Keep prompt and accurate recording of all incoming leads on our tracking sheets and in CRM
 Promptly check voice mails and emails. Return all calls and requests for information within 24 hours and deliver messages to appropriate personnel promptly and accurately.

What You Need To Succeed in This Role
 Excellent written and verbal communication skills
 Ability to build a rapport with prospects over the phone
 Strong work ethic, initiative, positive attitude & high energy
 Openness to learn 
 Willingness to think outside of the box and tackle complex problems
 Experience working with an online CRM a plus (Salesforce, Hubspot, Infusionsoft etc.)
 Persistence to overcome obstacles and achieve quotas
 KPI focused – previous employment and success within a KPI driven company
 Accountability – able to thrive on being held accountable for results and performance

What We Will Provide for You:
 Competitive base of $15-20 per hour depending on experience
 Abundant commission opportunities that would allow you to:
 Make an additional 10k if you’re a “good” SDR
 Make an additional 15k - 25k if you’re a “GREAT” SDR
 A manageable work/life balance (hours can be agreed and are flexible)
 Part time role considered

Apply here: tandempt.lpages.co/sdr-application/

Salary : $15 - $0