Service Coordinator

A social services organization on Long Island is currently seeking a new Service Coordinator to join their team in the Suffolk County.

About the Opportunity:

• Start Date: ASAP
• Schedule: Monday to Friday
• Hours: 8am to 4pm or 9am to 5pm
• Caseload: 20 to 30 depending on complexity/workload

Responsibilities:

The Service Coordinator will:

• Coordinate operations as part of the program management team
• Support program implementation efforts across the full service region
• Partner with programs to improve the efficiency and quality of the delivery of services
• Provide regular feedback to management and liaise with stakeholders regarding program goals and targets, challenges, and key updates as needed
• Develop Service Coordination team schedules, assignments, target dates and other aspects of assigned work
• Provide program and professional supervision and works with staff to address areas of improvement and opportunities for professional development
• Regularly review charts, AWARDS, and other records/systems
• Ensure project milestones/goals are met while adhering to approved budgets
• Support timely and accurate documentation of services
• Prioritize and manage multiple projects simultaneously and following through on issues in a timely manner
• Assist in the implementation and development of best practices in the field
• Maintain a small caseload of participants, as needed
• Perform other duties, as assigned

Qualifications:

• 3 years of experience in a Human Services related field
• Proven expertise in program management and trauma-informed supervision of staff, managers and program operations
• Experience working with low-income individuals and families; cultural competency and sensitivity in working with persons from diverse populations
• Experience navigating the complex service systems targeted to low-income families and veterans
• Solid assessment and documentation skills
• Great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized

Desired Skills:

• 2 years of experience in a Supervisory role
• Bachelor's Degree in Human Services or related field
• Bilingual