What are the responsibilities and job description for the Server position at Tangled Roots Brewing Co.?
Roles and Responsibilities
Servers will create a unique service experience to our guests. Servers must practice proper steps of service.
Primary duties include:
- Servers are expected to work as a part of a team.
- A positive, friendly demeanor and the ability to stay calm and poised under pressure is a must for success in this position.
- Treat each guest as though they are guests in our home.
- Anticipating the needs of our guests before they realize that there is a need.
- Actively study and learn new beer and food that is being created in our brewery and restaurant.
- Engage with customers in a friendly manner
- Collect payments from tables
- Prepare checks
- Help food preparation staff when necessary
- Responsible for all opening, closing and ongoing side work as well as ongoing cleaning of the restaurant.
Server qualifications for success
- 21 years of age
- B.A.S.S.E.T Certified
- Serve Safe Certified
- Customer service in a fast-paced environment
- Communication skills
- Leadership and Teamwork qualities
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