What are the responsibilities and job description for the Expediter/Food Runner position at Tap Room?
Job Title: Expo/Food Runner
Reports to: Manager(s) on Duty
Exemption Status: Non-Exempt
Job Summary: The Tap Room Food Runner/Expo is responsible for acting as the liaison between our kitchen and front of house team members. They are required to assist guests and team-members throughout the shift, including running food and drinks while ensuring all orders are delivered accurately and in a timely fashion.
Duties and Responsibilities:
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Types: Full-time, Part-time
Salary: State-required minimum wage for tipped position
Benefits:
Reports to: Manager(s) on Duty
Exemption Status: Non-Exempt
Job Summary: The Tap Room Food Runner/Expo is responsible for acting as the liaison between our kitchen and front of house team members. They are required to assist guests and team-members throughout the shift, including running food and drinks while ensuring all orders are delivered accurately and in a timely fashion.
Duties and Responsibilities:
- Maintain a clean, sanitary, and safe workplace which includes the dining room and expo station
- Ensure proper setup and shift maintenance, along with breakdown of expo station.
- Help and accommodate guest requests whenever possible.
- Responsible for calling all tickets, expediting food, reading and matching food to tickets and garnishing appropriately.
- Follow steps of service. Practice effective coursing of tickets and maintain tables as needed.
- Come to work in proper uniform, neat and clean, with a positive attitude and ready to work on time.
- Know the full layout of the restaurant, including but not limited to, table numbers and storage areas.
- Be the expert on our menus: food, drinks, and daily specials.
- Assist fellow team members in the performance of their responsibilities. We hire team players only!
- Hospitality and guest service is your top priority! You should be able to display an outgoing personality and always be polite.
- Help promote our restaurant: Great Food, Good People!
- Act with integrity and honesty
- Alert management of any issues that may arise with a guest.
- Adhere to the policies and procedures of the Tap Room.
- All other duties assigned.
- Ability to work holidays, even if their regularly scheduled days do not fall on the holiday.
- Physical requirements: You must be able to do heavy lifting (up to 50lbs) and remain on your feet for up to 10 hours at a time.
- Ability to multitask and prioritize while remaining calm and professional in a fast-paced environment.
- Prior experience in a full-service restaurant is desirable.
- Effective communication and interpersonal skills with a proven ability to build positive relationships with people.
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Types: Full-time, Part-time
Salary: State-required minimum wage for tipped position
Benefits:
- Employee discounts
- Flexible schedule
- Employee Referral program
- Bar
- Casual dining restaurant
- Day shifts
- Evening shifts
- Night shifts