Demo

Front Desk Agent - 1st Shift

TapTalent.ai
Charlotte, NC Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the Front Desk Agent - 1st Shift position at TapTalent.ai?

🌟 We're Hiring: Front Desk Agent - 1st Shift! 🌟

We are seeking a professional and customer-focused Front Desk Agent to provide exceptional service to our guests and visitors. The ideal candidate will be the first point of contact, ensuring a welcoming experience while managing front desk operations efficiently and maintaining high standards of hospitality.

πŸ“ Location: Charlotte, United States

⏰ Work Mode: Work from anywhere

πŸ’Ό Role: Front Desk Agent - 1st Shift

What You'll Do

🎯 Greet and assist guests with check-in/check-out procedures

πŸ“ž Handle phone calls, reservations, and guest inquiries

πŸ’³ Process payments and maintain accurate guest records

πŸ—οΈ Manage room assignments and key distribution

🀝 Resolve guest concerns and complaints professionally

πŸ“‹ Coordinate with housekeeping and maintenance teams

What We're Looking For

βœ… Excellent communication and interpersonal skills

βœ… Previous Front Desk Or Customer Service Experience Preferred

βœ… Proficiency in hotel management software and basic computer skills

βœ… Professional appearance and positive attitude

βœ… Ability to multitask and work in fast-paced environment

βœ… Flexibility to work morning shifts and weekends

Ready to make an impact? πŸš€ Apply now and let's grow together!
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