Admission Clerk I

Position Title: Admission Clerk I

Department: Youth Services Others TZ

Reports To: Assigned Supervisor

Position Summary

Provide general administrative support, including answering phones, scheduling appointments, and managing correspondence. Perform initial assessments and enroll patients into appropriate services, ensuring all necessary documentation is completed. Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations. Input patient information, treatment plans, and progress notes into the electronic health record (EHR) system. Assist with billing processes for insurance claims and processing payments. Coordinate with healthcare providers, staff, patients, and external agencies to facilitate smooth operation of the program. Manage office supplies and ensure that necessary materials are available for staff and patients. Ensure all documentation and procedures comply with state and federal regulations, including those specific to substance use disorder treatment. Provide translation support for non-English speaking patients to ensure clear communication. Provides administrative, benefit verification, lobby support and data entry.

SALARY RANGE

$25 - $27 per hour DOE

We Offer a Competitive Benefits Package

• Medical Insurance
• Dental Insurance
• Vision Care Plan
• Life Insurance
• Paid Holidays (12)
• Paid Vacation Time
• Sick Time
• 401(k) Retirement Plan
• Competitive wages
• Stability and career advancement
• Continuing Education Opportunities
  
  

HOURS

Up to 40 hours per week.

CATEGORIES OF DUTIES

• Provides clerical support to assigned Tarzana Treatment Centers, Inc. (TTC) department and/or staff.
• Responsible for inputting information into required data systems.
• Responsible for engaging patients with best practices and customer care.
• Responsible for benefit verification and reporting benefit issues to appropriate Departments.
• Completes data entry in all patient portal systems related to referrals admissions and transfers.
• Manages faxes, scans and uploading functions as needed.
• Assists with the development of and submits accurate reports regarding on activities, and data reports on patient information and or other TTC business interests as needed.
• Conduct body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures.
• Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures.
• Communicates with other Departments as it relates to patient admission and care.
• Other duties as assigned by Supervisor, Director and/or Administration.
  
  

LICENSES/CERTIFICATES

None

Education/Experience

High School diploma or G.E.D. Two (2) years of college preferred. At least two (2) years data entry experience preferred. Computer skills required. Experience working with underserved populations helpful.

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the American with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.