What are the responsibilities and job description for the Receptionist (Seasonal) position at Tax Aid Associates?
Job Title: Seasonal Receptionist
Company: Tax Aid Associates
Location: Horsham, Pennsylvania
Duration: Seasonal (January – April 15)
Job Type: Temporary
Are you organized, friendly, and ready to dive into the world of income tax preparation? Tax Aid Associates is seeking a Seasonal Receptionist to join our team from January through April 15. As the first point of contact for our clients, you'll play a crucial role in creating a positive and efficient experience during the busy tax season.
Responsibilities:
- Greet clients and visitors with a warm and professional demeanor
- Answer and direct phone calls in a courteous manner
- Schedule and confirm appointments
- Manage the reception area
- Assist clients with basic inquiries and provide information about our services
- Maintain organized client files and ensure confidentiality of sensitive information
- Keep client database up to date and troubleshoot with clients as needed
- Respond to general emails
- Process payments and manage weekly deposits
- Intake, process, distribute mail and prepare outgoing mail
- Manage filing system
- Stock office supplies and beverages, as well as preparing coffee for clients
- Keep client bathroom and receptionist area cleaned and stocked on a weekly basis
- Collaborate with the tax preparation team to ensure smooth workflow
Requirements:
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Prior experience in customer service or receptionist roles preferred
- Proficient in basic computer skills (Microsoft Office, email, databases etc.)
- Ability to handle multiple tasks and work efficiently in a fast-paced environment
- Professional appearance and demeanor
- Ability to problem solve, especially during peak times
- Reliable
This is a fantastic opportunity to gain experience in a professional office setting and contribute to a successful tax season. If you're a team player with excellent customer service skills, we'd love to hear from you. Apply today by submitting your resume and a brief cover letter explaining why you'd be a great fit for this seasonal receptionist position.
Hourly position 9 am – 6 pm M-F
Job Type: Temporary
Pay: From $18.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18