Dental Administrative Assistant

Taylor Made Smiles Dentistry seeks a Dental Administrative Assistant to join our team! Our Dental Administrative Assistant is an essential member of our team and is responsible for assisting with office operations, administration, and patient correspondence. Our ideal candidate will have prior administrative experience, ideally in a dental office, and exceptional attention to detail, strong customer service orientation, and a willingness to learn and grow on the job. This position is part time and has the potential to be full time based on the team member's performance and experience. Visit our website - www.taylormadesmilesdentistry.com

Primary Responsibilities:

• Assist With Office Operations
• Greet our patients and create a comfortable, hospitable office environment
• Collects all necessary fees and deductibles at check in
• Maintain patient files, insurance correspondence, and medical compliance records
• Participates in staff meetings and trainings.
• Organize our office administrative materials
• Coordinate our Appointment Calendar
• Schedule our patients’ appointments
• Ensure our appointment calendar is structured in a way that maximizes our ability to treat our patients smoothly and efficiently
• Manage Patient Correspondence
• Communicate with current and prospective patients to ensure they have the information they need to make, and keep, their dental appointments
• Responsible for daily completion of insurance verification
• Coordinate with insurance companies to ensure claim completion
• Correspond with patients on the financial and insurance details that position them for a smooth dental visit
• Communicate Treatment Plans to our Patients
• With support from our dental clinical team, outline treatment plans for our patients so that they understand the purpose, financial commitments, and necessary appointments for us to meet their needs as a patient
• Participates in keeping common areas of dental office clean.
• Maintain professional appearance and functionality of office

Leadership Skills (not required)

• Understands the organizational mission.
• Understands ethics and public good; is concerned with public trust.
• Demonstrates respect for the opinions, beliefs of others, and displays cultural sensitivity.
• Demonstrates a sense of responsibility for the success of the group.
• Collaborates with others to improve quality and address needs.
• Ability to adapt to change.

Interpersonal Abilities/Personal Characteristics

• Uses sound judgment.
• Self-motivated.
• Organizes and maintains work environment to allow for maximum productivity.
• Reports on time for scheduled shifts and stays until the end of the scheduled shift.

Qualifications:

• Excellent attention to detail
• Strong organization and time management skills
• Exceptional oral and written communication
• Outstanding interpersonal skills
• Consistent customer service orientation
• Consistent willingness to learn, grow, and improve
• At least 1 year of prior administrative experience, ideally in a dental office.
• Prior experience with financial tracking and accounting strongly preferred but not required
• Strong comfort and skill with Microsoft Office Products, Google Office Applications, and Dental Practice Management Software (Open Dental software)

Please apply to this job posting and all applicants must email the following required information to marketing@taylormadesmilesdentistry.com to be considered for the role.

1. Full First and Last Name

2. Telephone Number

3. Email Address

4. Desired Hourly Rate of Pay

5. Desired Start Date

6. Resume

**Applicants with missing requested information will not be considered. Pay is based on experience and skills.**

Job Type: Part-time

Pay: $20.00 - $21.00 per hour

Expected hours: No less than 25 per week

Schedule:

• Day shift
• No weekends

Work Location: In person

Salary : $20 - $21