What are the responsibilities and job description for the Retail Sales Associate - Seattle position at Taylor Stitch?
Taylor Stitch is a men's lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean, organized, and shoppable atmosphere for every customer.
We are looking for a retail sales associate to work in our new Seattle location!
Our Values
Operate with Integrity
Customers First
Shopkeeper Mentality
1% Better Everyday
Our product is Sustainably Built for the Long Haul
Job Description
The Taylor Stitch Sales Associate is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a salesperson alongside our growing company as well. Our stores are exciting hubs located in vibrant neighborhoods, where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales.
Responsibilities
Sales and Customer Service
Actively greet and engage with every customer
Offer customers polite and supportive guidance on style and fit
Learn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our products
Collaborate with the e-commerce customer service team in order to provide a seamless customer experience
Develop a personal clientele by actively pursuing new business and mastering the art of made-to-measure
Handle returns, exchanges, repairs, alterations, and customer concerns with care and understanding
Operations
Meticulously maintain a clean, well-merchandised store and stockroom
Assist in maintaining accurate inventory in your store on a daily basis
Assist in the management of clothing alterations
Maintain an exceptionally well-merchandised store that is dynamic and engaging
General Requirements
Previous retail or sales experience desired but not required!
Excellent sales and customer service skills
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Self-motivated, proactive, and positive demeanor
Ability to work effectively with a team
Ability to work weekends
Physical Requirements
Ability to stand for up to 8 hours
Ability to walk up and down staircases carrying boxes, product, and other store related items
Ability to regularly perform store cleaning and maintenance
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