What are the responsibilities and job description for the Customer Service and Office Staff Member position at Team Attraction Gymnastics?
Position Available: Customer Service and Office Staff Member
Location: Apex, NC
About Us: Team Attraction Gymnastics (TAG) is a premier gymnastics facility dedicated to providing exceptional training and support to gymnasts of all ages and skill levels. Our mission is to "Empower Kids to Do Great Things". We pride ourselves on fostering a positive and supportive environment for our athletes and their families.
Job Description: We are seeking a dynamic individual to join our team as a Customer Service and Office Staff Member. In this role, you will be responsible for creating a welcoming atmosphere for all visitors and potential customers while also providing administrative support to our office operations and interacting with children using a patient mindset.
Responsibilities:
- Create a welcoming atmosphere for all visitors and potential customers.
- Answer phone calls and return emails promptly and positively.
- Support TAG's mission and vision through friendly and helpful interactions.
- Assist with class arrivals and departures.
- Maintain proficiency in our class management software (iClassPro).
- Possess in-depth knowledge of TAG's facility, programs, and curriculum (with training).
- Assist with coordination of special functions and events.
- Keep the office area organized and tidy.
- Manage office supplies and inventory.
- Collaborate on the creation of handouts and announcements.
- Handle accident or incident reports as necessary.
- Perform other duties to support TAG's operations.
Workday Schedule (Example):
- Monday to Thursday: Approximately 2:00 pm to potentially 8:30 pm (varies)
- Friday: Approximately 2:00 pm to potentially 7:00 pm
- Saturday: Approximately 9:30 am to potentially 1:45 pm
- Hours typically change in the summer to accommodate camp hours
Requirements:
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Must enjoy interacting and being patient with children.
- Ability to work effectively in a team environment.
- Flexibility to work within the specified schedule. Periodic Fridays and Saturdays would be required.
Benefits:
- Competitive compensation based on experience.
- Opportunities for professional development and growth.
- Rewarding environment of working with children and watching them grow and develop through gymnastics.
- Positive and supportive work environment.
How to Apply: If you're passionate about quality customer service with an interest in gymnastics, we want to hear from you! Please send your resume and cover letter to contact@teamattractiongymnastics.com with the subject line "TAG Employment Opportunity."
Contact Information: Email: contact@teamattractiongymnastics.com | Phone: 919-303-5770
Website: www.teamattractiongymnastics.com
Job Types: Full-time, Part-time
Pay: $15.00 - $21.00 per hour
Expected hours: 18 – 40 per week
Benefits:
- Retirement plan
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
Ability to Relocate:
- Apex, NC 27523: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $21