What are the responsibilities and job description for the Sales Associate position at Team Belleci Inc?
POSITION PURPOSE
To help promote all aspects of
the business including but not limited to buying, selling, pricing, and
merchandising. Promote a high level of customer service by ensuring customers
are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store
operations, including the buying of used merchandise.
MAJOR AREAS OF RESPONSIBILITY
1. Greet customers immediately, determine their needs, and
handle all transactions in a professional and enthusiastic manner.
2. Become familiar with products, brands and prices and
make recommendations of products, including their features and benefits, to
suit customers’ needs. Maximize sales
and customer satisfaction by adding items to the close of the sale.
3. Buy used product, reinforcing the customers’ purchases
and sales to the store. Invite customer
to return to the store to buy, sell, or trade and promote image of store
concept.
4. Price and ticket items appropriately based on
pricing/buying guidelines. Restock store
following merchandising plan. Maintain store displays and follow store
housekeeping and maintenance standards and procedure.
5. Develop proficiency in operating computerized POS and sales
tracking system for all sales transactions, buys, returns, etc.
6. Achieve personal and store sales goals by applying
sound customer service and sales protocol.
7. Participate in social media marketing though Instagram™,
Snap Chat™, etc. (*May be required to appear
on camera for store promotional needs)
8. Will often be required to work nights and weekends.
QUALIFICATIONS
1. Prior retail experience preferred in similar product
lines, but willing to train the right candidate.
2. Proven customer service skills required.
3. Ability to work well as a team member and to take and
follow directions.
4. Excellent communication and interpersonal skills.
5. Sales and goal-driven.
PHYSICAL REQUIREMENTS
1. Ability to stand and walk for long periods of
time, up to 8 hours a day.
2. Lifting up to 40 lbs. without assistance.
3. Bending, rotating, and reaching conducive to a retail
environment and to receiving, pricing and stocking merchandise.
4. No exposure to hazardous materials or environments.
5. Able to operate a computerized sales terminal.
