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Internal Service Advisor

TEAM CHEVROLET GMC OF SALISBURY
Swansboro, NC Other
POSTED ON 11/19/2024 CLOSED ON 1/18/2025

What are the responsibilities and job description for the Internal Service Advisor position at TEAM CHEVROLET GMC OF SALISBURY?

Job Details

Job Location:    Swansboro, NC
Position Type:    Full Time
Salary Range:    Undisclosed

Description

Job Duties:
Essential duties and responsibilities include the following:

  • Coordinate with sales and service departments to prioritize dealership-owned vehicles for servicing.
  • Answer and manage internal service inquiries from dealership departments.
  • Identify service needs for trade-ins, pre-owned inventory, and loaner vehicles.
  • Provide detailed explanations of parts and service availability, warranty coverage, and repair timelines to internal teams.
  • Assist technicians in fulfilling parts and service requests by researching appropriate parts, warranty options, and labor times.
  • Maintain internal service documentation and ensure accuracy of repair orders.
  • Work closely with technicians and management to ensure inventory vehicles meet dealership standards.
  • Use dealership software to track repairs and provide service updates to sales and management teams.

Qualifications


  • Must be able to work alternating Saturdays.
  • Professional appearance and strong communication skills.
  • Ability to understand and follow instructions.
  • Valid driver's license with a good driving record.
  • Must be TEAM-oriented and focused on efficiency.
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