What are the responsibilities and job description for the Omni Account Manager position at team direct?
Omni Account Manager – Walmart
We’re seeking a Omni Account Manager to support and grow brand performance across Walmart’s omnichannel ecosystem, including in-store, Walmart.com, Pickup & Delivery, and Marketplace. This role partners closely with clients and internal teams to execute integrated strategies that connect physical retail execution with digital-first commerce.
Key Responsibilities
- Lead omnichannel sales strategy across Walmart stores and digital platforms
- Integrate in-store execution—including assortment, modular resets, shelving, feature placement, and promotions—with digital initiatives to deliver a seamless omnichannel experience
- Own Walmart.com performance including content, search, assortment, and availability
- Identify and activate high-impact Walmart.com promotional moments
- Collaborate with media and marketing teams to drive digital storytelling and conversion
- Serve as the senior point of contact for Walmart merchants and internal partners
- Translate in-store and digital performance into clear, actionable insights
Qualifications
- 3–5 years of Walmart account management, sales, or e-commerce experience
- Strong Understanding of Walmart in-store operations and Walmart.com ecosystem
- Proven Success developing and delivering omni channel strategies that drive growth
- Analytical mindset with comfort interpreting performance data
- Clear communicator with strong presentation and relationship-building skills
Why This Role
- Hands-on ownership of Walmart client accounts
- Exposure to true omnichannel execution: store digital
- Opportunity to grow expertise in how brands win at Walmart