What are the responsibilities and job description for the Field Quality Associate position at Team Quality Services Inc?
Field Quality Associate (Quality Liaison)
For over 20 years, Team Quality Services has established itself as a leader in quality-related services across North America. Our target customers are manufacturers and suppliers to various industries, with the core of our current business based in the automotive sector. We pride ourselves on being there to solve problems in the field, so our customers can stay home.
About the role:
This opportunity is for a Field Quality Associate role (Quality Liaison). The Field Quality Associate (Quality Liaison) will report directly to the Representation Manager. This individual is ultimately responsible for finding and minimizing part quality or performance issues for our customer base and the service location. The Field Quality Associate (Quality Liaison) role is an entry-level training position responsible for obtaining knowledge of operations and duties within the Representation environment and respective OEM facility.
Candidates with the following experience should apply:
Quality Liaison – Engineering Consultant – Supplier Liaison – Liaison Engineer – Customer Liaison – Quality Control – Quality Supervisor - Field Quality Associate
Requirements:
The ideal candidate for our Field Quality Associate (Quality Liaison) role will be extremely effective at communicating, representing, and supporting customers at the OEM facility. Routinely demonstrates TQS Core Values – team first, humble confidence, can-do attitude, integrity, and self-driven.
In addition, candidates must:
• Minimize disruptions (spills, stockouts, downtimes) to the OEM Facility
• Spill coordination (including yard activity) of supplier spills when applicable
• Learn to help coordinate containment/sort/re-work when applicable
• Learn to provide on-site/local sorting and testing (dimensional/material/functional) when required
• Learn to develop and communicate inspection standardized work/methods
• Learn to understand and verify receipt of breakpoint material – record vehicle or material breakpoints and make sure that all old stock is quarantined when applicable
• Respond to requests for support 24/7
• Support Controlled Shipping activities as required
• Basic ability to assist in problem-solving teams (PRTS, GCA, 24 hr, Warranty, JD Power, etc.) as required
• Knowledge of PC software applications including Word, Excel, and Company Software
• Demonstrates automotive industry knowledge
• Demonstrates Quality Control knowledge
- Valid Drivers License
Compensation
The base salary starts at $23.00
Work Location
The Field Quality Associate (Quality Liaison) position works on-site at their assigned service location(s)
Onboarding Requirements
In the Field Quality Associate (Quality Liaison) position it is required to travel to the corporate office for onboarding purposes
Salary : $23 - $0