What are the responsibilities and job description for the Senior Network Engineer position at Tech One IT?
100% on-site
This position works Monday through Friday and may work more than forty(40) hours to perform assigned duties, which can include weekends, evenings, early morning hours, and/or holidays. Employees in this position are required to participate in a 24/7 on-call standby rotation. Currently tiered rotation - 2 weeks on-call every 6 weeks remote/on-site for rotation.
Under general direction of an IT Manager, the primary job duties of this position include the following, the Senior Network Engineer:
• Provides network design and security strategy for Fire Department’s CAD network
• Provides excellent customer service for Fire Department staff, vendors, stakeholders and partners.
• Plans and coordinates infrastructure and networking projects; manage and review projects and tasks implementation by direct reports and consultants
• Oversees installation, configuration, maintenance, and troubleshooting of network connectivity and performance
• Leads creation and maintenance of documentation related to knowledge base, network configurations, network mapping diagrams, processes, and service records.
• Assists the IT Manager in developing annual operating budget and Capital Improvement Plan for network infrastructure components.
• Ensures the overall architecture of all systems are in alignment with City of Phoenix technical standards and the long-term technology vision of the Phoenix Fire Department
• Evaluates and implements the overall network infrastructure plans for the wide area network including knowledge of Cisco Nexus Data Center equipment and Palo Alto Next Gen Firewalls
• Coordinates and manages the relationship and contracts with third-party vendors involved in Fire network systems.
• Fosters and manages relationships with the City’s ITS Department to ensure collaboration and cooperation to meet the needs of the Fire Department.
• Actively researches available technologies that would improve reliability and usability of Phoenix Fire Dispatch Services.
• Participates in department, vendor, partner, Federated department meetings as required.
• Audits devices and configurations to confirm standards, security and best practices are followed
• Creates, documents, resolves and maintains ticketing system items including problem, incident, service requests, change controls and configuration management database.
PREFFERED QUALIFICATIONS
• Five years of experience in planning, design, and maintenance of a large network
• Five years of experience in configuration/management/troubleshooting of Cisco IOS and Cisco Nexus devices
• Supervisory experience directing the activities of a small team consisting of full-time and contract employees.
• Experience with routing protocols such as BGP, OSPF, EIGRP
• Experience with point-to-point VPNs, IPsec, and NAT
• CCNP, Palo Alto Networks Next-Generation Firewall Engineer, or similar industry certifications.