What are the responsibilities and job description for the Help Desk II - hybrid position at Technoviz LLC?
Top Required Skills & Years of Experience:
• At least 1 year of experience working with digital tools, systems, or platforms, with a demonstrated ability to quickly learn new technologies
• At least 6 months of experience in a customer service or client facing role, with proven success in resolving issues and building positive relationships
• At least 6 months of experience working in team-based environments, actively contributing to shared goals and engaging in open communication with colleagues
Nice to Have Skills:
• Experience providing IT support in a professional setting
• Experience working with Microsoft Office Suite
• Experience providing identity management administration
• Experience working with a web-based ACD system
Candidates must be CURRENT WI residents. No relocation is allowed. The selected candidate will be required to come into the office 1 day each week.
Flexible work from home options available.
Salary : $25
