What are the responsibilities and job description for the Video Engineer position at TEKsystems c/o Allegis Group?
Job Details
Description:
This group is called LiveEvents. I have provided information below on the teams and what they are looking for below but essentially they are scaling the worlds largest streaming operation for both live and linear events.
For each position The team is looking for someone who is going to be more than a button pusher and really push to Deliver Results, have a Bias For Action and take Ownership over the process.
About the Team
Our Client has developed a world class video distribution platform. And now that platform is growing even more with live, linear and special events which enable customers to watch what they want and get even one step closer to cutting the cord. The service also offers TV shows that are exclusively available for members in each country, and more recently live sport including the US Open tennis from 2018 and Premier League games from 2019. Beyond this content exclusivity, the service further differentiates from other video-on-demand services by offering members the opportunity to subscribe to 60 channels like Discovery, Starz, Eurosport Player and HULU and hundreds of thousands of additional titles to watch instantly with no extra apps to download or long term contracts. Our Client is at the forefront of the entertainment industry and growing fast - now available in more than 240 countries and territories worldwide
The Live Playback team delivers consistent, elite customer experiences which \"just work\" for everyday consumers. We build reliable, high performance live experiences, and we take ownership of the end-to-end live streaming experience-- from the live encoding core platform out through AIV\'s client applications. Our team makes a big impact because nothing is more important to us than pleasing our customers, continually earning their trust, and thinking long term. If you crave a sense of ownership, this is the place to be.
Key job functions
Execute multiple live streaming events concurrently; be the sole owner of many tier-1 live events for our customers making sure they have the highest quality experience
Work with engineers and other teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes
Understand high-level technical aspects of streaming video systems and services
Work on live video operations and maintenance, driving efficiency improvements through automation
Live event system and support reporting
Customer notification and workflow co-ordination with follow-up to maintain service level agreements
Creating and maintaining team specific knowledge-base articles and operational and training documentation
Basic qualifications
3 years overall development/technical support experience, ticket creation and escalation
1 years streaming video delivery experience, and understanding of encoding and transcoding technologies including HLS, DASH, h.264, h.265 technologies and systems for OTT delivery
1 years of technical operations experience, including support and incident management, operations monitoring, process improvements, and metrics reporting
Fundamental knowledge of AWS technologies, and networking concepts
Proven ability to troubleshoot and identify the root cause of issues. You\'re a natural problem solver!
Demonstrated skill and passion for operational excellence and efficiency and able to work nights and weekends. no overnight shifts required.
Preferred qualifications
Experience with on-site, live video production or master control facility
Experience in a technical customer support role
Experience in a technical QA role
Experience working in live sports
Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python.
Live streaming experience or experience is a similar production environment.
Experience in Python and/or shell scripts
Knowledge of encoding hardware software, i.e., ffmpeg, Harmonic, Elemental.
Skills:
OTT, Transcoding, Encoding, video, streaming, adaptive bit rate, mpeg
Top Skills Details:
OTT,Transcoding,Encoding,video,streaming,adaptive bit rate,mpeg
Additional Skills & Qualifications:
These are key critical to the role. They want someone who is going to come in and take ownership over the environment. Because they are not building a product but a platform and owning it from end to end within HD streaming, the manager is looking for people who see a problem and own the management and fixing of that problem.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This group is called LiveEvents. I have provided information below on the teams and what they are looking for below but essentially they are scaling the worlds largest streaming operation for both live and linear events.
For each position The team is looking for someone who is going to be more than a button pusher and really push to Deliver Results, have a Bias For Action and take Ownership over the process.
About the Team
Our Client has developed a world class video distribution platform. And now that platform is growing even more with live, linear and special events which enable customers to watch what they want and get even one step closer to cutting the cord. The service also offers TV shows that are exclusively available for members in each country, and more recently live sport including the US Open tennis from 2018 and Premier League games from 2019. Beyond this content exclusivity, the service further differentiates from other video-on-demand services by offering members the opportunity to subscribe to 60 channels like Discovery, Starz, Eurosport Player and HULU and hundreds of thousands of additional titles to watch instantly with no extra apps to download or long term contracts. Our Client is at the forefront of the entertainment industry and growing fast - now available in more than 240 countries and territories worldwide
The Live Playback team delivers consistent, elite customer experiences which \"just work\" for everyday consumers. We build reliable, high performance live experiences, and we take ownership of the end-to-end live streaming experience-- from the live encoding core platform out through AIV\'s client applications. Our team makes a big impact because nothing is more important to us than pleasing our customers, continually earning their trust, and thinking long term. If you crave a sense of ownership, this is the place to be.
Key job functions
Execute multiple live streaming events concurrently; be the sole owner of many tier-1 live events for our customers making sure they have the highest quality experience
Work with engineers and other teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes
Understand high-level technical aspects of streaming video systems and services
Work on live video operations and maintenance, driving efficiency improvements through automation
Live event system and support reporting
Customer notification and workflow co-ordination with follow-up to maintain service level agreements
Creating and maintaining team specific knowledge-base articles and operational and training documentation
Basic qualifications
3 years overall development/technical support experience, ticket creation and escalation
1 years streaming video delivery experience, and understanding of encoding and transcoding technologies including HLS, DASH, h.264, h.265 technologies and systems for OTT delivery
1 years of technical operations experience, including support and incident management, operations monitoring, process improvements, and metrics reporting
Fundamental knowledge of AWS technologies, and networking concepts
Proven ability to troubleshoot and identify the root cause of issues. You\'re a natural problem solver!
Demonstrated skill and passion for operational excellence and efficiency and able to work nights and weekends. no overnight shifts required.
Preferred qualifications
Experience with on-site, live video production or master control facility
Experience in a technical customer support role
Experience in a technical QA role
Experience working in live sports
Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python.
Live streaming experience or experience is a similar production environment.
Experience in Python and/or shell scripts
Knowledge of encoding hardware software, i.e., ffmpeg, Harmonic, Elemental.
Skills:
OTT, Transcoding, Encoding, video, streaming, adaptive bit rate, mpeg
Top Skills Details:
OTT,Transcoding,Encoding,video,streaming,adaptive bit rate,mpeg
Additional Skills & Qualifications:
These are key critical to the role. They want someone who is going to come in and take ownership over the environment. Because they are not building a product but a platform and owning it from end to end within HD streaming, the manager is looking for people who see a problem and own the management and fixing of that problem.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
