Asset technician

Job Description

Job Description

• Maintain hardware / software lifecycle.
• Develop and manage asset lifecycle tracking and planning processes and capabilities.
• Maintain accurate Asset Repository / CMDB for all Software and Hardware assets.
• Coordinate and schedule asset shipping for all sites.
• Provide status report and dashboard reporting.
• Maintaining software asset management tools including accurate inventory of software
• Obtain software vendor quotes.
• Identify savings opportunities through software re-harvesting and license optimization.
• Perform data loads of new hardware assets and consumables in ServiceNow.
• Process and ensure the accuracy of damage and defective returns.
• Ensure standards, guidelines and controls are maintained.
• Track progress and follow-up of issues and assist with troubleshooting and resolution of technical problems.
• Manage Adobe suite software Licensing.
• Manage and resolve Escalations.
• Manage Projects (Fulfilling, shipping, and documenting)
• Coordinate and schedule asset disposal pick up.
• Preform imaging and device configuration for deployment.