What are the responsibilities and job description for the IT Operations Specialist position at TELYRX LLC?
Job Description
Job Description
Description :
Job Summary : Full Time Remote IT Operations Specialist
The IT Operations Specialist will provide essential support across various IT functions, assisting with tasks that ensure the smooth operation of our systems and processes.
About Us :
Access to essential medicines should be simple, convenient, and readily available. Our mission is to help people get their necessary medications by removing unnecessary barriers and streamlining the process. Our approach is straightforward : no insurance, no hassle, and no need to jump through hoops.
Our vision is to revolutionize the way people receive healthcare by providing a seamless and personalized experience for all. By leveraging cutting-edge technology and a patient-centered approach, TelyRx is committed to ensuring everyone has hassle-free access to their needed medications. We believe that healthcare should be inclusive and convenient, and our dedicated team is working tirelessly to make this vision a reality. Join us on this journey towards a healthier, more accessible future with TelyRx.
Key Responsibilities :
- Oversee all technical aspects of our eCommerce platform.
- Assist with cloud scaling and security initiatives, contributing to ongoing improvements to the hosting environment.
- Develop and test disaster recovery procedures, coordinating testing with vendors and partners, and documenting processes for Business Continuity Planning.
- Help ensure HIPAA compliance and best practices for data protection.
- Develop, implement, and refine IT processes to improve operational efficiency.
- Lead IT infrastructure projects for TelyRx pharmacy locations.
- Assist with initial account creation, application access, and equipment issuance for staff onboarding and offboarding.
- Support other departments by integrating and managing various third-party tools and technologies.
- Manage and administer user devices and accounts within the Microsoft 365 environment.
- Manage and maintain the deployment of software updates and patches to macOS and Windows endpoints using Microsoft Intune.
- Provide occasional user support to the Tely Team.
- Coordinate corporate software licensing.
- Manage inventory and help develop the asset management system.
Requirements : Qualifications :
If you’re eager for the freedom to take ownership of projects, develop innovative solutions, and thrive while being given the room to grow, this is the perfect opportunity for you. We’re looking for someone driven to make an impact, take initiative, and grow alongside our company as we tackle new challenges together.