What are the responsibilities and job description for the Medical Receptionist position at Tender Touch Therapy LLC?
Job Description
Job Description
Description : Medical Receptionist
Medical Receptionist
Our purpose :
We believe in empowering every child, one ability at a time. Our dedicated employees collaborate with our patients and their care team to provide positive experiences that foster growth.
The Result? Increased independence, confidence, and well-being for those we serve.
Position Overview : Clientele knowledgeable about scheduling opportunities and availability, maximizing schedule utilization, in order to carry through with the recommended plan of care;
Supported clinical staff in the management and compliance of scheduling requirements and recommendations
Status : Full time
Hours : F lexible hours, Monday-Friday, 7 : 30am-6pm
Travel : This position may require some ability to travel between clinics on occasion.
Spanish Speaking a PLUS!
Responsibilities :
- Answer phones, check voicemail
- Review and respond to emails and tasks
- Efficient and complete intake and scheduling of evaluation
- Well versed in the patient dashboard
- Therapists schedules maintained / conflicts resolved appropriately
- Ensure all therapists vacations, clinic openings and closings, meetings blocked appropriately in scheduler
- Referral log updated and maintained in Raintree
- Reminder calls made to next day evals
- Use of Raintree Connect
- Document routing in and out electronic medical records
- Communications related to a specific appointment documented in the appointment
- Regarding status change
- Rescheduling missed appointments
- Collect payments at time of service
- Knowledgeable in Deductible Program
- Maintain communication log appropriately
- End of day reports
- Maintain HIPAA compliance
- Maintain patient charts (ie filing, scanning, etc)
- Weekly cancellation report
- Maintain priority list
- Maintaining the daily front desk checklist
- Opening the schedule for the therapist who is working the Saturday of that week
- Other daily front desk operations
Requirements :
- Front desk experience
- Healthcare experience a plus
- Strong computer skills (proficient with Microsoft products)
- Ability to work in a fast paced environment
Requirements :
