Compliance Contract Administrator

Compliance Contract Administrator

ORGANIZATION OVERVIEW
Mission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources.

Established in 1981, TNDC has grown to employ over 450 staff, to develop, own, manage, and provide supportive services in 43 properties that offer deeply affordable housing for nearly 6,000 tenants, and to expand its work in community organizing, food security and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces.

TNDC values are: Integrity, Excellence, Inclusion, Collaboration and Equity.

POSITION SUMMARY:

Under the direct supervision of the Associate Director of Compliance, the Compliance Contract Administrator is primarily responsible for maintaining all subsidy contracts (HUD Section 8, Section 8 Vouchers – SFHA, CoC, etc.) current for existing properties in TNDC’s portfolio. Additionally, this position will be responsible for creating rent increase requests based on the regulatory program and related compliance requirements specific to each property in relation to rent increases. The Compliance Contract Administrator position will keep current with industry changes to the Section 8 Renewal Guide and other regulatory updates which may impact the work to be carried out.

KEY RESPONSIBILITIES:

• Responsible for building and maintaining relationships with the local Housing Authority staff as well as with the local Housing and Urban Development and/or designated PBCA staff. Part of the relationship building includes attending industry and partner meetings.
• Responsible for optimizing contract renewal and rent increase options and presenting them to Asset Management and Compliance team for review and recommendation.
• Track and timely administer the execution of annual renewals of Project-based Section-8, HUD and Continuum of Care contract rent increases.
• Enter contract rent increases for all properties into Yardi system by updating Market Rents, creating interim and annual certifications reflecting increased contract rents.
• Follow up with Managers on any outstanding, past due annual Tenant income certifications due before contract rent increase effective date.
• Work with A/R Specialist and Associate Director of Finance to update resident rent subsidy ledgers to reflect rent subsidy increases.
• Act as a contact point of queries form regulatory agencies in relations to contract management and rent increases.
• Generate reports for review of Associate Director of Compliance and Senior Director of Property Operations to support business decisions.
• Conduct in-depth trainings on subject matter items.
• Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client/staff relationships and related work products.
• Contribute to the overall success of the Compliance & Property Management Department by developing a thorough understanding of TNDC’s Managements methodologies, tools, policies, and procedures to enhance information dissemination; keeping team members informed of work status; actively seeking assignments and proactively seeking opportunities to provide assistance as needed; and attempting to find new approaches to improve ease of contract renewals and rent increases for subsidized units.

REQUIRED SKILLS:

Knowledge and skills:

• Excellent analytical and problem-solving skills.
• Flexible, creative team player.
• Dependability, initiative, and follow-through.
• Effective writing, communication, and organizational skills.
• Ability to interface effectively with property management and other staff.

Physical Requirements:

• Ability to coordinate eyes, hands, and fingers in performing word processing.
• Ability to exert light physical effort involving moving around buildings, climbing stairs, moving from one area to another, or standing for brief periods of time.

Environmental Adaptability:

• Ability to work in an office environment.

Mathematical Ability:

• Strong knowledge of common mathematical functions (addition, subtraction, multiplication, and division) and an ability to solve common mathematical problems.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Business Management, Community Development, or related field
• Two (2) or more years of related field, financial analysis/reporting experience in property/project management
• Demonstrate industry knowledge of regulatory requirements related to affordable housing
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work effectively with diverse group and individuals and manage multiple projects
• Computer literacy with MS Office Suite Programs

PREFERRED QUALIFICATIONS:

• Knowledge of Property Management Software Systems (Yardi)

Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.

In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.