What are the responsibilities and job description for the Store Manager position at Tennis S.A?
TNS – Store Manager – USA
Become a part of the TNS team.
About TNS USA LLC
TNS is a retail company with nearly 50 years of experience in the national and international market dedicated to the production of clothing. We create a philosophy and a young lifestyle that evokes originality. We focus on a young, urban and dynamic segment addressing young people and adults. We are the path for people to express their personality, style and attitude through our clothing.
Location:
Kendall Dr, Miami, FL, (Dolphin Mall, The Falls)
Role:
The Store Manager role is a dynamic position that integrates business strategy, operations, creativity, and people management. Strategically, store manager plays a key role in boosting sales results by analyzing the business and delivering top-notch customer service. They oversee day-to-day store operations, including opening and closing procedures, and focus on enhancing efficiency in all store processes. Store managers apply their creative expertise through updates to the store layout, styling suggestions, and product knowledge. They also serve as leaders in talent management, handling tasks ranging from recruitment and training to recruiting and development. Consistently, they are expected to bring their best selves to work every day, creating an inclusive and welcoming environment for both their team and customers.
Responsibilities:
Customer Experience: Cultivate an exceptional customer experience by understanding and meeting customer needs.
Drives Sales: Actively contribute to achieving sales targets through strategic initiatives and effective customer engagement.
OMNI Channel Fulfillment: Oversee and optimize the fulfillment of orders across various channels, ensuring a seamless and efficient process.
Store Presentation and Sales Floor Supervision: Take charge of the overall presentation of the store and supervise activities on the sales floor to enhance the customer shopping experience.
Store & Stockroom Operations: Manage and optimize both front-of-house and stockroom operations for maximum efficiency and organization.
Staffing, Scheduling, and Payroll Management: Handle staffing requirements, create schedules, and manage payroll to ensure adequate coverage and effective workforce management.
Training and Development: Lead training programs and initiatives to develop the skills and knowledge of the team for continuous improvement.
Communication: Foster clear and effective communication channels, both within the team and with other departments, to ensure cohesive operations.
Asset Protection: Implement and adhere to protocols for safeguarding assets, minimizing loss, and ensuring a secure shopping environment.
Tipo de puesto: Tiempo completo, Indefinido
Experiencia:
- Atención al cliente: 1 año (Deseable)
Lugar de trabajo: Empleo presencial
