Skip Trace Administrator- Warm Springs

Description

About Our Company:

Soleil Management by YES& Companies was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region.

We are a hospitality and lifestyle company that inspires ‘lasting togetherness’ through our brands, companies, and products.

We wake up every day to inspire togetherness through connecting, sharing and discovery. Life is better together. We’re better together.

We’re a multi generation company founded by a family, whose big picture begins with you. Work at a place filled with genuine people, leaders who care and an opportunity to make a difference without needing permission to lead

Summary

As a Skip Trace Administrator, you will locate customers and collateral using various investigative (skip tracing) techniques. All duties must be performed with a high degree of professionalism and integrity while following all applicable laws and regulations.

Key Responsibilities

• Assist and perform all daily skip trace activities to locate individuals for payment of debt.
• Manage all accounts that have been assigned
• Completes required applicable paperwork to assist management needs.
• Locate Owner contact information via skip tracing systems and tools.
• Maintain and manage assigned owners accounts in in system.
• Communicate with agents to assist with account maintenance needs.
• Ability to work with management in a proactive manner.
• Work effectively in a fast-paced environment, prioritize workload, and meet deadlines
• Perform other tasks and duties as assigned
• Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software
• Use various location databases and software packages to locate owners subject to collection (TLO, Lexis Nexis)
• This position works under moderate supervision and does not supervise others.
  
  

Requirements

• Proven experience as a Skip Tracer
• Knowledge of applicable laws and regulations (FDCPA & CFPB)
• Working knowledge of MS Office and databases
• Patience and ability to manage stress
• Excellent communication skills (written and oral)
• Doesn’t mind repetitive tasks
• Excellent research skills (specifically internet-based research)
• Strong analytical skills
• Ability to recognize accurate data sources
• Ability to quickly recognize errors and inaccurate information
• Ability to locate information via multiple sources and create a cohesive result
• Organized
• Self-motivated
• 45 wpm typing
• Basic spreadsheet skills
• Strong work ethic with an “above and beyond” attitude
• Strong self-learning abilities
  
  

Required Education & Training

• High School diploma or equivalent
• Six (6) months office experience or equivalent education and training.
• Previous collections experience.
• Strong understanding of skip tracing and systems
• Working knowledge of Microsoft Office Suite, including Excel and Word.
  
  

Work Posture Requirements

• Sitting: Constantly
• Standing: Rarely
• Walking: Rarely
• Driving: N/A
• Bending (from waist): Rarely
• Crouching (squat): Rarely
• Kneeling: Rarely
• Crawling: N/A
• Climbing (stairs): Rarely
• Climbing (ladder): N/A
• Twisting: Occasionally
• Reaching: Rarely
• Wrist Motion: Constantly
  
  

Carrying Requirements

• Items Carried: Boxes, paper, etc.
• Distance: 100 yards
• Times Per Day: Rarely
• Maximum Weight: 25 LBS
  
  

Moving/Lifting Requirements

• Items Moved/Lifted: Boxes, paper, etc.
• Times Per Day: Rarely
• Maximum Weight: 25 LBS
  
  

EEO/Drug Free Workplace

Salary Description

$15- $18 per hour