What are the responsibilities and job description for the Mobile Service Technician position at Tesla?
The Role
Our Tesla Service Technicians are members of the largest technician team on the planet, working together in pursuit of our mission to accelerate the world’s transition to sustainable energy. Joining Tesla, means being a part of a team of the most talented Technicians and Engineers on the planet, working on cutting edge automotive technology and on the most advanced cars in production today.
Our Technicians are the heart of every service location and we rely on their expertise in process improvement and in the delivery of the best service and products to our customers. We want you to elevate your professional growth through a combination of programs and on the job training, accelerating your career and unlocking your potential. With a global presence, we want to support your growth and career wherever life may take you. Our expectation is that you bring your full self to work each day, deliver high quality product, provide exceptional customer service, and help support our mission.
Responsibilities
- Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line
- Work independently and as a team to drive maximum repair efficiency
- Provide feedback to Tesla design and engineering teams directly to enable continuous improvement of repair procedures and products.
- Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
- Enjoy your company supplied laptop to support diagnostics and provide online training opportunities
- Operate a variety of top-of-the-line hand, power and shop tools
- Consistently and concisely detail and document repairs
- Inspect and maintain shop equipment and request replacement as required
- Partner with other teams to ensure delivery of an exceptional product by cleaning and detailing vehicles, as needed
- Assist with onboarding and training of new technicians to help upskill the team
Requirements
- High School Diploma or Associate Degree/Certificate, or work experience in a related technology space (aeronautics, engines, electrical, ships, etc.)
- Automotive Service Technicians License, or desire to become Technician Apprentice through provincial schooling (Canada only)
- Demonstrated ability to learn new technologies and processes, and adapt to change
- Ability to innovate, solve complex issues, and present new ideas
- Ability to follow oral and written instructions with attention to detail
- Proven ability to effectively handle multiple priorities, organize workload, and meet deadlines
- Section 609 Refrigerant handling certification preferred
- Experience working in a team-based environment and achieving common goals
- Evidence of a "safety first" attitude
- Basic command of the English or French (Canada Only) language
- Must be at least 18 years of age
- Basic computer skills, including navigating web browsers and standard applications like Excel and Word.
- Valid driver’s license in the country (State for US) in which you are applying with a clean driving history
Employee Benefits
- Full benefits from day 1 for you and your eligible dependents
- Aetna PPO and HSA plans (including infertility and transgender coverage)
- 2 medical plan choices with $0 paycheck contribution
- Vision & dental plans (including orthodontic coverage)
- Healthcare and Dependent Care Flexible Spending Accounts
- Company Paid HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
- Company paid Life, AD&D, short-term and long-term disability
- 401(k) match, Employee Stock Purchase Plans, and other financial benefits
- Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays
- Back-up childcare and employee discounts
- Voluntary plans such as critical illness, hospital indemnity, accident insurance, and pet insurance
- Voluntary Identity Theft and Legal Services plans
- Adoption and surrogacy benefits
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- Day shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Peabody, MA: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $46,900 - $59,400
