Coordinator- Onboarding & New Hire

Why Work for Frontier Airlines? 

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.  

What We Stand For 

Low Fares Done Right is our mission and we strive to bring it to life every day.   Our ‘Done Right’ promise  means delivering not only affordable prices, but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers -   we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. 

Work Perks  

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too: 

• Flight benefits for you and your family to fly on Frontier Airlines
• Buddy passes for your friends so they can experience what makes us so great
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
• Enjoy a ‘Dress for your Day’ business casual environment
• Flexible work schedules that support work/life balance
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1^st of the month following your hire date.
• We play our part to make a difference.  The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

What Will You Be Doing?

The Senior Manager, Software Development manages the success of the software development life cycle as it relates to resource management, software development process management, and project and quality management.  This individual provides technical leadership and direction and influences the overall success of varied cross-functional teams.  The Senior Manager, Software Development is responsible for managing relationships with his/her IT peers and business stakeholders, including those in Infrastructure, Data/BI, Cybersecurity, and Commercial.  The role is responsible for collaborating with the Solution Architect to establish Frontier’s commercial application architecture vision.  Further, as leader of the Software Development team, this individual mentors and grows staff and continuously improves software engineering processes.

What Will You Be Doing?

The Onboarding  Coordinator is responsible for supporting the training and development of team members at Frontier Airlines with a strong focus on the on-boarding process, as well as providing continued administrative support for all related employee groups (e.g. Corporate, Flight Attendants, Pilots, etc.) and teams post onboarding.  The Coordinator is responsible for making a positive first impression for new hires by creating a warm welcome and providing strong service orientation.  This position will ensure all new hire paperwork is accurately completed and submitted.  In addition to the new hire onboarding, this role will also be responsible for and support the badging program for all Frontier employees.

Essential Functions

On-Boarding Responsibilities 40% of Duties:

• Instruct and assist new hires/rehires in completing applicable onboarding paperwork, ensuring all required documents are collected.
• Complete accurate input of new team members into the HRIS (UKG) system
• Complete E-Verify of new employees with the U.S. Citizenship and Immigration Services web portal.
• Make necessary changes within UKG Onboarding to ensure an up-to-date document library so that new hires are receiving the most relevant information; explore new ways to leverage UKG Onboarding that will result in process improvements and efficiencies.

Administrative and Badging Responsibilities 40% of Duties:    

• Provide administrative support in the execution of all HR services and processes related to the full cycle of an employee’s employment
• Complete data entry of new hires, rehires and terminations within the Human Resources Information System (UKG).
• Maintain the badging program and coordinate all aspects of the online employee filing system.
• Manage and coordinate the capture of badge photos and issuance of employee/company ID badges, including new hires, contractors, transfers, promotions, retirees, and replacement badges.
• Provide oversight and audit documentation for employee badge program, not to exceed 5% of lost or missing badges.
• Complete the timely approval of employee personal information changes within UKG (e.g. Name Changes, Address Changes, Contact Information Changes, etc.)
• Update passport information as necessary to ensure seamless renewals and travel privileges.
• May assist with other employee data changes as needed
• May assist in maintaining the department’s intranet site to ensure that the information it contains is accurate and timely.
• May act as a point of contact for questions related to general HR resources.

Other Functions· 

• Backup for Front Desk Administrator as needed Place department office supply orders through office supply vendor and maintain organization of supplies
• Distribute HR mail to the appropriate personnel.
• Maintain organization of the HR storage closets.
• Assist in staffing the reception area

Qualifications·       

• Bachelor’s Degree preferred; In lieu of degree, additional work experience acceptable
• Minimum 2 years of progressively responsible Human Resources experience in administrative roles in a corporate setting strongly preferred
• Experience with Human Resources Information Systems (UKG) in an onboarding capacity preferred

Knowledge, Skills and Abilities

• Ability to professionally communicate with all levels of the organization, including managers, senior leadership, and C-Suite
• Self-starter and highly motivated
• Creative problem solver
• Exceptional time management, organization, prioritization, and attention to detail
• Advanced PC skills required, including a solid understanding of Microsoft Office Suite with focus on Excel and Power Point
• Ability to maintain the highly confidential nature of the Human Resource Department and employee information
• Ability to manage multiple projects concurrently with minimal oversight
• Ability to present information in an engaging and informative manner to a large group of employees
• Ability to embrace ambiguity
• Forward thinker and knack for continuous process improvement
• Ability to consistently convey a positive and professional image
• Handle all asks with a tenacious and inquisitive attitude  

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer, ID badging machine and camera

Work Environment

• Typical office environment, adequately heated and cooled
• Standard office hours, but may require occasional early mornings or weekend work
• May require some overnight travel <10%

Physical Effort

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.

Supervision Received

General Supervision:  The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

 Positions Supervised

• None

Salary Range: $48,160 - $60,200

Please note: This posting has a closing date of 4/6/2024, midnight MT. 

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace.  All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP).  Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Salary : $48,160 - $60,200