TxDMV - License Plate Unit Manager

State Classification: Manager II (1601)

Telework may be available based on TxDMV operational needs.

To apply for this position, complete an on-line application either through the Applicant Career Section or through WorklnTexas. TxDMV does not accept paper applications.

SUBMISSION OF APPLICATION

Your application must be complete, accurate and reflect all experience and education, including information shared on the questionnaire section. Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information.

Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview.

GENERAL DESCRIPTION

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

Performs moderately complex Journey-level) managerial work administering the daily operations and activities of the License Plate Unit in the Registration Services Section of the Vehicle Titles and Registration Division. Reports directly to the Section Director of Registration Services. Work involves but is not limited to the scheduling and coordination of daily operations, overseeing detailed update of applicable databases, and preparation of information and documents. Work requires contact with departmental managers, high-level executives, and private entities and involves coordinating the development of local, regional, or state projects and programs. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES

• Oversees, plans, coordinates and monitors staff performance and development and conducts training activities.
• Supervises staff which involves processing personnel actions, performance reviews, hiring, and coaching staff.
• Oversees vehicle titles and registration customer service-related activities; plans, organizes, schedules and coordinates daily operations; prioritizes and monitors status of workload activities.
• Perform advanced planning and programming activities in support of management related programs and/or projects.
• Provides information, answers questions, prepares and oversees preparation of responses, reports and/or correspondence.
• Ensures compliance with applicable laws, rules and regulations.
• Serves as a subject matter expert acting as an advisor to departmental staff on administrative, technical, and regulatory aspects of VTR.
• Drives and travels to attend meetings, seminars, conferences and as required attends/testifies at court hearings.
• Researches, analyzes data, and corresponds or confers with other VTR staff, public or private entities, and other governmental agencies to provide information and advise on program activities.
• Stay informed of VTR changes and requirements, policies, procedures, and legislation.
• Research policy issues; and proposed legislation, regulations, or rules to determine impact; and make recommendations; conduct comprehensive reviews of statutes, rules, and/or policies and prepares research for division and executive management.
• Perform, oversee, review, assist, and support employees in the preparation of correspondence, reports, studies, and give briefings and make presentations regarding program activities
• Represents the department to county government or law enforcement authorities, automobile dealers, salvage yard owners, trucking carriers and the public.
• Develop and evaluate policies and procedures for the implementation and administration of projects, initiatives, and programs; and measure progress.
• Assist in planning, implementing and monitoring training, including classes, seminars and conferences.
• Prepares and makes presentations for dealers, county tax offices and law enforcement personnel.
• May travel 25% for business such as conferences, meetings, or government entities may be required. Travels by car (may include flying).
• May include overnight travel. May require working extended hours and some evenings and weekends, as needed.
• Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.
• Performs other job-related duties as assigned.

PHYSICAL/WORKING CONDITIONS

• Non-smoking environment in State buildings and vehicles.
• Required to work Monday-Friday, 8 hours a day, 40 hours a week, on-site at the warehouse locations in Texas or traveling.
• Required to operate State vehicles (automobiles, vans, trucks, box trucks, golf carts, etc.) traveling up to 25%, generally in Dallas, Huntsville and surrounding areas during routine working hours with occasional out-of-town and/or over-night travel.
• Work is performed both inside and outside. When inside, employees are exposed to normal warehouse temperatures and noise. When outside, employees may be required to work and be exposed to seasonal inclement weather. Work typically involves standing, walking and working with office machines for extended periods of time.
• Required to perform manual labor including lifting supplies and carry boxes of paper and/or license plates and materials up to 50 pounds and standing or sitting for prolonged periods of time.
• Lifting, carrying and moving of equipment and materials that weigh up to 50 pounds is required and employees must have the ability to perform fieldwork that may sometimes involve walking moderate distances and exposure to potential hazards (heat, rain, insects, etc.)
• Requires the ability to maintain body equilibrium when bending, stooping, crouching, reaching and/or stretching arms, legs or other parts of body to grasp, push, pull or otherwise move objects. Physical requirements are for Heavy Work.
• May be required to perform duties in support of national emergencies and/or disasters to include holidays, evenings and weekends on occasion.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily and comply with the Physical/Working Conditions with or without accommodation.

MINIMUM REQUIREMENTS

Education

• Bachelor's degree from an accredited college or university or the U.S. equivalency thereof.
• Additional work experience may substitute for the bachelor’s degree on a year for year basis.

Work Experience

• Three (3) years' experience in motor vehicle program activities, including vehicle titles and registration programs, compliance or regulatory programs, and/or related field. (Substitution available.)

(Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.)

Supervisory Experience

• Must have three (3) years managerial, supervisory, lead worker, coordinator, or project lead experience. (No substitution available).

PREFERRED REQUIREMENTS

• Bachelor’s or master’s degree in business administration.
• Prior Manufacturing and/or Distribution experience
• Prior Local or State government experience

ADDITIONAL INFORMATION

• Work may be required in a correctional facility.
• May be required to lift and carry boxes of paper and/or license plates weighing up to 50 lbs.
• This position is eligible for a hybrid work schedule in the State of Texas (subject to change).
• Remote work employees must meet these criteria for the remote work location:
• Adequate desk space in a dedicated, contained area that is secured and always protected.
• Remote work location is in a quiet environment free of background people and noise during business hours.

BENEFITS

The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:

QUALIFIED EMPLOYER

In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education’s Public Student Loan Forgiveness (PSLF) program.

REGISTRATION, CERTIFICATION AND/OR LICENSURE

A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.

Job offers and continuation of employment are contingent upon:

• Proof of education and experience listed on the application.
• Eligibility to work in the United States.
• Satisfactory results from a pre-employment criminal history background check and driver's record check.
• Compliance with Selective Service registration for males ages 18-25.
• Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.

MILITARY PREFERENCE

If selected for the position the following must be provided on or before the first day of employment for proof of military employment preference:

• Veteran must provide form DD214
• Surviving Spouse or Orphan must provide DD1300 or DD214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, pregnancy, disability, military status, age, or any other characteristic protected by federal or state law. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance on 512-465-4043.