What are the responsibilities and job description for the Competency, Training, and Development Director position at Texas Health and Human Services?
Date: Aug 4, 2025
Location:
DALLAS, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Competency, Training, and Development Director
Job Title: CTD Director
Agency: Health & Human Services Comm
Department: Human Resource Dev
Posting Number: 7817
Closing Date: 09/03/2025
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Group: TEXAS-B-22
Salary Range: $4,801.16 - $7,761.50
Pay Frequency: Monthly
Shift: Day
Additional Shift
Telework: Eligible for Telework
Travel: Up to 20%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location: Dallas State Hospital
Job Location City: DALLAS
Job Location Address: 4855 HARRY HINES BLVD
Other Locations:
MOS Codes: 0233,0277,0306,0577,0691,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,5977,6077
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,123X,18Z,19Z,35Z,38FX,3F2X1,47A,47C
47D,47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0
82A0,83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN
Brief Job Description
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
The Training Specialist V (Competency Training Development or CTD Director) performs advanced (senior-level) training work. The CTD Director is responsible for the coordination and oversight of the CTD Department and all activities to ensure staff are appropriately oriented, trained, and competent in their required skills for each staffed position at the facility. Responsibilities include planning, program design, implementation, coordination, and evaluation of all facility training programs; analyzing training needs; preparing materials; and coordinating training sessions. The CTD Director ensures there are sufficient class offerings to assure expected facility training compliance as well as continuing education opportunities. The CTD Director supervises staff in the CTD Department. Completion of work requires originating new techniques, establishing criteria, or developing new information of a complex nature with decisions that are varied but based on broad principles and guidelines. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions (EJFs)
Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Campus-wide responsibility for the CTD Department. Completion of work requires originating new techniques, establishing criteria, or developing new information of a complex nature with decisions that are varied but based on broad principles and guidelines. Ensures the SHs meet the required training compliance of 95%; required classes are sufficiently offered and scheduled for the necessary number of hours, conducted, and cover the required curriculum requirements; development of training programs for facility policies and procedures to ensure staff comprehend, are trained to competence according to job duties and function, and are able to implement on the job.
Provides consultative services and technical assistance that promotes the use of training services, methods, and techniques.
Creates and schedules new curriculum, and training manuals, to keep employees current with all required training and computer skills necessary to perform their duties.
Maintains all CTD training rooms, equipment, and materials. Maintains survey-readiness status for the CTD Department and responds to audit reports. Participates in meetings and conference calls, as assigned. Prepares and forwards training reports, as required, to ensure compliance with internal and external agency and regulatory standards.
Coordinates education programs for staff by acting as liaison with Central Administration, State Office, other educational institutions, and local colleges, etc., including planning and scheduling of courses.
Manages the CTD Department in a manner consistent with agency standards, rules, and in accordance with FSS-CTD Operating Instructions. Ensures competency of CTD Department staff and Adjunct Training Staff. Provides supervision and delegation of work assignments for staff. Ensures all position descriptions are accurate, staff are evaluated on time, and staff are current with all required training. Holds regular staff meetings to ensure information is communicated in a timely manner.
Prepares monthly, quarterly, and annual reports within timeframes required by the facility or Facility Support Services (FSS)-CTD.
Serves as back-up instructor to the Training Specialists, when required and appropriate, to support the facility’s need.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge, Skills And Abilities (KSAs)
Knowledge of policies and procedures relevant to the facility, HHSC, the State of Texas, and the CTD Department
Knowledge of adult education principles, practices, and techniques
Knowledge of training procedures and methods
Knowledge of group processes, dynamics, and interpersonal relations
Skills in designing, writing, editing, and producing educational, informational, and technical materials (including reports) for various purposes to diverse audience(s)
Skills in analyzing data for the production of training materials and required departmental reports.
Skills in dealing with facility staff in a courteous and professional manner.
Ability to lead, instruct, and motivate others in a professional manner.
Ability to analyze training needs.
Ability to evaluate training effectiveness.
Ability to interpret policies and procedures.
Ability of organize, prioritize, and coordinate multiple tasks efficiently, effectively, and concurrently.
Ability to use computer systems, Microsoft software (Word, Excel, PowerPoint, Internet) or other training software.
Ability to use charts, graphs, spreadsheets, and other technological tools.
Ability to express oneself clearly both verbally and in writing in a professional manner.
Ability to work with minimal supervision and make varied decisions within broad guidelines/parameters.
Registrations, Licensure Requirements Or Certifications
Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.
Certified trainer preferred.
Initial Screening Criteria
Bachelor's Degree from an accredited four-year college or university
OR
Five (5) years’ Experience in at least one of the following: Developing policies/reports/memos or development of curriculum/training materials.
AND
Three (3) years’ of supervisory experience.
Three (3) years’ experience in training or teaching
Three (3) years’ experience in education of adults
Additional Information
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Location:
DALLAS, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Competency, Training, and Development Director
Job Title: CTD Director
Agency: Health & Human Services Comm
Department: Human Resource Dev
Posting Number: 7817
Closing Date: 09/03/2025
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Group: TEXAS-B-22
Salary Range: $4,801.16 - $7,761.50
Pay Frequency: Monthly
Shift: Day
Additional Shift
Telework: Eligible for Telework
Travel: Up to 20%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location: Dallas State Hospital
Job Location City: DALLAS
Job Location Address: 4855 HARRY HINES BLVD
Other Locations:
MOS Codes: 0233,0277,0306,0577,0691,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,5977,6077
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,123X,18Z,19Z,35Z,38FX,3F2X1,47A,47C
47D,47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0
82A0,83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN
Brief Job Description
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
The Training Specialist V (Competency Training Development or CTD Director) performs advanced (senior-level) training work. The CTD Director is responsible for the coordination and oversight of the CTD Department and all activities to ensure staff are appropriately oriented, trained, and competent in their required skills for each staffed position at the facility. Responsibilities include planning, program design, implementation, coordination, and evaluation of all facility training programs; analyzing training needs; preparing materials; and coordinating training sessions. The CTD Director ensures there are sufficient class offerings to assure expected facility training compliance as well as continuing education opportunities. The CTD Director supervises staff in the CTD Department. Completion of work requires originating new techniques, establishing criteria, or developing new information of a complex nature with decisions that are varied but based on broad principles and guidelines. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions (EJFs)
Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Campus-wide responsibility for the CTD Department. Completion of work requires originating new techniques, establishing criteria, or developing new information of a complex nature with decisions that are varied but based on broad principles and guidelines. Ensures the SHs meet the required training compliance of 95%; required classes are sufficiently offered and scheduled for the necessary number of hours, conducted, and cover the required curriculum requirements; development of training programs for facility policies and procedures to ensure staff comprehend, are trained to competence according to job duties and function, and are able to implement on the job.
Provides consultative services and technical assistance that promotes the use of training services, methods, and techniques.
Creates and schedules new curriculum, and training manuals, to keep employees current with all required training and computer skills necessary to perform their duties.
Maintains all CTD training rooms, equipment, and materials. Maintains survey-readiness status for the CTD Department and responds to audit reports. Participates in meetings and conference calls, as assigned. Prepares and forwards training reports, as required, to ensure compliance with internal and external agency and regulatory standards.
Coordinates education programs for staff by acting as liaison with Central Administration, State Office, other educational institutions, and local colleges, etc., including planning and scheduling of courses.
Manages the CTD Department in a manner consistent with agency standards, rules, and in accordance with FSS-CTD Operating Instructions. Ensures competency of CTD Department staff and Adjunct Training Staff. Provides supervision and delegation of work assignments for staff. Ensures all position descriptions are accurate, staff are evaluated on time, and staff are current with all required training. Holds regular staff meetings to ensure information is communicated in a timely manner.
Prepares monthly, quarterly, and annual reports within timeframes required by the facility or Facility Support Services (FSS)-CTD.
Serves as back-up instructor to the Training Specialists, when required and appropriate, to support the facility’s need.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge, Skills And Abilities (KSAs)
Knowledge of policies and procedures relevant to the facility, HHSC, the State of Texas, and the CTD Department
Knowledge of adult education principles, practices, and techniques
Knowledge of training procedures and methods
Knowledge of group processes, dynamics, and interpersonal relations
Skills in designing, writing, editing, and producing educational, informational, and technical materials (including reports) for various purposes to diverse audience(s)
Skills in analyzing data for the production of training materials and required departmental reports.
Skills in dealing with facility staff in a courteous and professional manner.
Ability to lead, instruct, and motivate others in a professional manner.
Ability to analyze training needs.
Ability to evaluate training effectiveness.
Ability to interpret policies and procedures.
Ability of organize, prioritize, and coordinate multiple tasks efficiently, effectively, and concurrently.
Ability to use computer systems, Microsoft software (Word, Excel, PowerPoint, Internet) or other training software.
Ability to use charts, graphs, spreadsheets, and other technological tools.
Ability to express oneself clearly both verbally and in writing in a professional manner.
Ability to work with minimal supervision and make varied decisions within broad guidelines/parameters.
Registrations, Licensure Requirements Or Certifications
Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.
Certified trainer preferred.
Initial Screening Criteria
Bachelor's Degree from an accredited four-year college or university
OR
Five (5) years’ Experience in at least one of the following: Developing policies/reports/memos or development of curriculum/training materials.
AND
Three (3) years’ of supervisory experience.
Three (3) years’ experience in training or teaching
Three (3) years’ experience in education of adults
Additional Information
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Salary : $4,801 - $7,762
