What are the responsibilities and job description for the Patient Access Services Supervisor position at Texas Health?
Patient Access Services Supervisor
We’re looking for a highly motivated, high energy and qualified Admissions Specialist to join our Texas Health family.
If you have a servant heart and meeting new people sounds like fun- this is the place for you!
Position Highlights
· Work location: Texas Health Harris 1301 Pennsylvania Ave Fort Worth, TX 76104
· Work hours: Full Time, 40 hours; Rotating nights
Department Highlights:
· The Patient Access Supervisor assigned to the Emergency Room is a key member of the Patient Access Services team.
· Fast-paced environment that requires quick thinking when dealing with emergency situations.
· The Patient Access Supervisor interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors.
· Team-oriented work environment with expanded resources from other Patient Access areas.
What You Will Do
· Duties to include, but not limited to:
- Responsible for performing tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections, patient and family education. Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations.
- Responsible for maintaining staff's productivity standards set by the department. this includes pulling reports out of ONTRAC and triaging accounts to even out worklist. Also responsible for maintaining KPI's as set forth by the department.
- Responsible for reviewing patient account errors and denials that pertain to the Insurance Verification's Department. Also providing guidance to staff, which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate.
- Responsible for maintaining appropriate work schedules., ensures adequate staffing, and takes weekend calls as needed. Completes other duties as assigned.
- Monitoring Press Ganey Scores and patient comments. Communicate Press Ganey information with staff and communicates improvements needed with employees, ancillary departments and clinical areas.
Why Texas Health?
At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health is a great place to work.
Here are a few of our recent awards:
· 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row)
· Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)
· “America’s Best Employers for Diversity” list by Forbes
· A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®
Additional perks of being an Admission Specialist:
• Gain a sense of accomplishment by contributing in a teamwork environment.
• Receive excellent mentorship, comprehensive training and dedicated leadership resources.
• Enjoy opportunities for growth.
Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org
Salary : $1,000 - $1,000,000
