What are the responsibilities and job description for the Donor Relations Officer- Major Gifts position at The Action Center?
Description
This critical position has two primary responsibilities. The Donor Relations Officer is responsible for managing a portfolio of 200 to 250 donors/prospects with the intent of soliciting both annual and major gifts. This position is also responsible for conducting an annual cultivation plan with recaptured donors.
Requirements
DUTIES/RESPONSIBILITIES
· Implement identification, cultivation, solicitation and stewardship activities that strengthen long-term relationships to assigned donors and prospects
- Conduct regular facility tours with caseload donors and others
- Develop annual giving and sustainable funding goals and strategies to achieve successful outcomes in line with the annual budget and agency strategic plan
- Contribute to the development of strategic fund raising goals and objectives through participation in development team planning meetings
- Provide monthly status to Director of Development regarding pending and successful solicitation efforts, and actual to budget revenue goals for assigned portfolio of donors and prospects
- Collaborate with Director of Development to determine prospects for cultivation
- Manage and expand a portfolio of 200 to 250 donors and prospects
· Make direct, face-to-face cultivation and solicitations visits with assigned donors and prospects
- Work in close partnership with the Executive Director, Director of Development and Grants Officer to ensure full development department communication and that any cross-over issues are quickly resolved
· Utilize donor software systems to track and cultivate donors and prospects.
· Create and implement moves management plan strategies for each assigned donor/prospect
· Ensure accuracy of donor information in donor database for all assigned donors and prospects
· Establish a cultivation plan for assigned donors and prospects with the Director of Development
- Attend and participate in agency events as assigned
- Participate in relevant meetings and represent the agency in the community as assigned
- Create and implement an annual cultivation plan for recaptured donors.
- Other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
- Bachelor's degree or four years work experience; Certified Fund Raising Executive (CFRE) a plus
- Five years of nonprofit fundraising experience with a demonstrated ability to secure gifts and meet objectives required
- Must be a skilled fund-raiser, exceptional communicator and a person who works collaboratively with and through others to achieve success
- Ability to successfully navigate prospect relationships
- Capital campaign experience a plus
· Must work independently and be self-motivated in initiating contacts with prospects
· Skilled in using a donor database, prospect research and other wealth screening tools to aid the moves management process
· Exceptional writing and speaking skills and the ability to use them to compel individuals to action
· Must be organized, prepared, detail-oriented and follow through on commitments
· Ability to inspire prospects and successfully engage them in our vison and mission
· Must have outstandingly strong interpersonal and communication skills and demonstrate professionalism and warmth when interacting with donor community, staff, volunteers, partners & others
- Must adhere to the highest ethical standards, demonstrate an empathetic disposition and perseverance, and convey sensitivity to the needs of donors
· Exceptional relationship and trust building, communication, listening and personal engagement skills
· High degree of comfort and poise with a diverse group of stakeholders
· Ability to work independently and manage multiple tasks simultaneously with thoroughness, accuracy, timeliness, professionalism and a positive spirit
· Creative, innovative and entrepreneurial mindset and leadership style
· Strong computer skills including, Google, MS Office, spreadsheets, databases, email and internet
· Familiarity with DonorPerfect or similar donor software program preferred
SUPERVISORY AUTHORITY
None
PERSONAL CONTACTS AND PURPOSE
Develops, cultivates and maintains donor/prospect relationships, both internal and external to the agency, with the intent of soliciting both annual and major gifts. This position also represents the agency in the community and at various fundraising events as assigned.
PHYSICAL DEMANDS
The work involves the normal physical activity associated with an office environment and a development department, which may include event set-up/tear down of tables and displays, and light lifting of equipment and materials. Will conduct presentations and may participate in community committees with occasional night or weekend work and/or long days; personal transportation required.
WORK ENVIRONMENT
The work involves normal physical activity associated with an office environment and a development department. Will conduct presentations and may participate in off-site events.