What are the responsibilities and job description for the Admin Officer - Outpatient Surgical Services position at The Alfred Foundation?
Bayside Health
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.
This position reports to the Administration Supervisor, and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service.
The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered.
The Job Will See You
Essential
Enquiries to: Luisa Gutierrez - Administrative supervisor Surgical Services, email: l.gutierrezlara@alfred.org.au
Please include a Cover Letter to be considered for this position.
Applications Close: 11pm AEST, Wednesday 11th February 2026
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
- Permanent Full time (1.0EFT / 80 hours) ADO
- Salary Package: $58,442.80 - $64,610.00 Superannuation
- 5 Weeks Annual Leave, Salary Packaging & Novated Leasing
Specialist Clinics is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in-conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health.
This position reports to the Administration Supervisor, and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service.
The Administration Officer is approachable, responsive and provides professional service to ensure best customer outcomes are delivered.
The Job Will See You
- Greeting Patients, handling referrals, answering phone calls, and booking patient appointments
- Auditing and validating wait lists
- Supporting clinical staff (Doctors and Nurses) with administrative tasks
Essential
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
- Previous administration experience in a health setting
- Sound administrative experience - Hospital environment preferred but not essential
- Personable, customer focused approach, and commitment to high quality service
- Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines.
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
- Understanding of confidentiality and privacy legislation
- Understanding of medical terminology
- Salary Packaging & Novated Leasing through Maxxia.
- Flexible Heath Insurance coverage through HCF Health Insurance
- On-site car & bike parking opportunities, Deducted Pre-Tax!!
- Fantastic onsite fitness facilities at The Alfred through ProSport Health and Fitness.
- Child Care Services at The Alfred managed by KU Children’s Services
Enquiries to: Luisa Gutierrez - Administrative supervisor Surgical Services, email: l.gutierrezlara@alfred.org.au
Please include a Cover Letter to be considered for this position.
Applications Close: 11pm AEST, Wednesday 11th February 2026
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Salary : $58,443 - $64,610