Receptionist

Description

SUMMARY:

The Arc Jacksonville is looking for a Receptionist for our Westside location, which houses our Adult Day Training Program. The ideal candidate will provide general office support with a variety of clerical activities and related tasks. This entails excellent communication skills, a high level of organization, great energy, and dedication to the organization of a client/healthcare filing system. They will serve as the first contact for clients, visitors, and staff when entering the building.

POSITION RESPONSIBILITIES:

• Greet visitors in a professional manner, determine the nature of their business, have them sign the visitor register, and call for their contact to escort them to their destination.
• Serve as the front line for communication, answer telephones, screen, and direct calls, and ensure all calls/messages are returned in a timely fashion.
• Monitor visitor access and maintain security awareness.
• Serve as the administrative support for the front office at our Westside location, to include mail services, ensure equipment is working and up to date, maintain the conference room schedule, and coordinate office/art supplies for adult training program.
• Become familiar with our Awards system, our electronic health records system, and upload support plans and update face sheets when necessary.
• Keep all transportation and attendance logs and determine an appropriate tracking system with the Assistant Director of Adult Training Services.
• Create monthly transportation calendar.
• Help the director develop a communication system for parents, to include client notes for ADT closures or changes that are happening.
• Answer all phone calls and be able to fully explain our ADT program and all other programs at The Arc Jacksonville, ensure messages are communicated to either the Director or Assistant Director.
• Creating central filing and maintaining filing system for the agency at the Westside.
• Assist the Director, Assistant Director, and lead DSP with any assigned tasks.
• The position will be from 7:30am-4:30pm, this position will be responsible for opening and closing the building.

AGENCY JOB RESPONSIBILITIES:

• Demonstrate our mission daily: The Arc Jacksonville serves and advocates for individuals with intellectual and developmental differences to achieve their full potential and to participate in community life.
• Demonstrate and encourage positive, polite interactions with people receiving services in a way that does not reflect personal opinions, values, or negative emotions.
• Take all necessary steps to ensure that the confidentiality and dignity of all people receiving services are always maintained.
• Interact with co-workers, supervisory and administrative staff in a courteous manner that encourages a positive and cooperative work environment, in addition to talking to Support Coordinators, family members, health care professionals and others in a way that promotes a positive image of the Agency and the people it serves.

Qualifications

EDUCATION/EXPERIENCE:

• High School Diploma or GED
• Knowledge of administrative and clerical procedures.
• Proficient in Word and Excel.

PAY RATE: $15.00 PER HOUR

Salary : $15 - $0