Security Guard

Overview of Position:

Secures building and grounds of private club and is responsible for the safety and security of club members, guests and employees.

Essential Job Duties:

• Greet employees, vendors, members, or guests who enter the club.
• Patrol buildings and grounds of private club establishment.
• Records data, such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use by supervisory staff.
• Examines doors, windows, and gates to determine that they are secure.
• Sounds alarm or calls police or fire department in case of fire, difficulty with unauthorized people, or medical emergencies.
• Observes departing personnel to guard against theft of company property
• Warns violators of rule infractions, such as loitering, smoking or carrying forbidden articles; and reports culprits to management.
• Watches for and reports conditions that could result in injury or loss due to fire hazards, leaking pipes, spills, faulty equipment, etc.
• Maintains security equipment on site such as closed-circuit television or online cameras and master key box.
• Complete Daily activity reports by recording observations, information, occurrences, and surveillance activities and sending them to appropriate management team.
• Monitor club for service, safety, and well-being of guests. Assist management staff with investigation of incidents reported.
• Follow all company safety and security policies and procedures; reports accidents, injuries, and unsafe work conditions to lead management team.
• Complete safety training and certifications as needed.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information, and protect company assets.
• Other duties as needed.

Required Skills/Experience, Knowledge And Abilities:

• Knowledge of building and grounds, patrolling techniques, admissions and exit rules, and regulations.
• Display exceptional customer service and communications skills
• Ability to handle crisis situations calmly and efficiently
• Proficient in basic computer skills.
• Must have at least 2 years of security or patrolling experience or closely related experience.
• Frequently convey detailed or important instructions or ideas accurately, clearly, and /or quickly.
• Understand, remember, follow, and exchange basic instructions, information, and guidelines.
• Organize thoughts and ideas into understandable terminology.
• Ability to apply common sense reasoning and decision-making to carry out detailed responses to crisis and non-crisis situations.
• Dependable attendance and punctuality are necessary to perform the essential job duties.
• Ability to work a rotating shift schedule required.
• Flexibility and adaptability to sudden or required schedule changes to better serve members.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via regular telephone equipment), and must be able to read computer screens, correspondence and reports in English.
• Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple employees with diverse personalities and engage them to perform at optimum levels.
• Walk or stand for 6-8 hours within a given day while patrolling grounds.
• Hears average or normal conversations and receives ordinary information through verbal communications.
• Average, ordinary visual acuity necessary to prepare or inspect documents or products, or observe surroundings.
• Frequently lifts, transfers, or moves up to 50 lbs.
• Frequently moves about, climbs stairs, or ladders.
• Able to walk and patrol in various environments such as rain/snow or heat.