Box Office Associate

Box Office Associate – Part time position in a dynamic work environment in the creative/arts sector.

The ArtsCenter is a 501(c)(3) Arts Education non-profit in Carrboro, North Carolina which offers classes, performances, youth arts programs, and art exhibits year-round. Our vision is to create an educational environment that provides opportunities, inspiration, and tools to people of all ages and skill levels to participate in the arts.

• Our facilities include a 300-seat theater, classrooms, a dance studio, a 75-seat multi-use/performance space, and an art gallery.
• We are the single largest employer of artists in Orange County.
• We serve more than 100,000 students and citizens each year with arts classes, an after-school arts program, summer arts camps, live performances, artist residencies, school shows, venue rentals, gallery exhibits, and an annual craft fair.
• We are one of two venues in Carrboro that host national touring acts.

The Position:

• The Box Office Associate position is a part-time position with a pay rate of $14/hour.
• Box Office Associates work approximately 15 hours a week in regular shifts.
• Weekday evening and weekend shifts are required.
• The ArtsCenter offers dynamic work experience in the non-profit Arts Education and Performing Arts sectors.
• The Box Office Associate position requires a strong background in customer service, sales, and office administration. A minimum of two years in customer service experience is required.
• Experience with Salesforce/PatronManager or similar data-management software is preferred.
• A minimum two years of experience in cash handling/accounts receivable is required.

Responsibilities:

• Responsibilities include the following: providing superior customer service to all ArtsCenter patrons, processing ticket orders in person, by phone, and by email; using multiple points of sale to process purchases of classes, performances, memberships, artworks, etc; responding to patron inquiries related to ticketing and sales; processing incoming telephone calls (taking messages and following up with patrons if necessary); software-related troubleshooting; daily shift reporting and reconciliation; performance contract settlement; office administration; daily opening and closing procedures; and some show promotion, show running, and facilities care.

To Apply:

Please send resume to Munsie Davis, no phone calls please. Applications will be reviewed on a rolling basis. Local candidates only please.

Job Type: Part-time

Pay: $10.00 - $20.00 per hour

Schedule:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
In addition to wearing masks, proof of vaccination is required for all staff, instructors and attendees of in person events.

Work Location: One location