What are the responsibilities and job description for the Dining Room Manager position at The Aspenwood Company - The Village of Southampton?
Are you passionate about providing exceptional dining experiences and leading a dynamic team? We have an outstanding opportunity for a Dining Room Manager who is dedicated, friendly, and ready to make a positive impact on our residents and guests. If you’re ready to lead with excellence and create a delightful dining experience for our community, apply today.
Benefits Include:
401K with a 4% safe harbor match
Perks at Work- Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee Assistance Program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Location: Village of Southampton, an Independent Living and Assisted Living with Memory Care senior community
Pay Rate: Competitive
Full Time Schedule: Must be able to work weekends and holidays
Essential Duties and Responsibilities
- Supervise and lead the day-to-day activities of the front of house team, ensuring all staff are well-trained and providing top-notch service.
- Train new hires, provide regular performance feedback, and participate in performance management processes. Ensure adequate staffing through scheduling and providing coverage as needed.
- Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders.
- Maintain a clean dining room set up to company standards for all meals and functions.
- Greet all residents and guests with a smile, ensuring each person feels valued and well-served.
- Keep track of dining room small ware, table ware, and linen. Conduct regular inventory checks.
- Collect and address resident suggestions and comments to continually improve dining services.
- Regularly evaluate dining services through quality assurance audits and maintain accurate meal count reports.
- Ensure residents’ safety by removing walkers from the dining room and returning them promptly after meals.
- Fully understand the menu and be able to explain selections to residents and guests.
- Be an active member of the community’s emergency response team.
- Maintain a professional appearance and good personal hygiene per company policies.
Minimum Requirements
- Must obtain accredited food handler certification within 60 days as per State guidelines.
- Proficient in computer skills, including Microsoft Word and email.
- High School Diploma or GED preferred.
- One to two years of related experience, including supervisory responsibilities.
- Great customer service attitude and the ability to interact well with staff, residents, and guests.
- Ability to give and follow written and oral instructions.
- Ability to work independently and as part of a team.
- Pre-employment background check and drug screen required.
EOE/M/F/D/V