Marketing, Events, & Customer Experience Manager

We’re looking for a people-focused marketing professional to elevate our brand, support customer engagement and business development, and help us execute standout events. This hybrid role blends creative marketing duties with customer interaction, both in-store and out in the community, making it ideal for someone who thrives in a fast-paced, relationship-driven environment. The role requires strong communication skills, creative thinking, and the ability to shift between marketing tasks and customer-facing responsibilities as needed.

Essential Duties & Responsibilities

Marketing Execution

• Develop, schedule, and publish social media content
• Create graphics, flyers, and promotional materials
• Assist with product launches, and brand initiatives
• Work closely with Best Stop Corporate to maintain brand consistency across visual and written communications

Event Planning & Execution

• Assist with planning, coordinating, and staffing events
• Support event logistics, setup, content capture, and post-event follow-up
• Represent the brand on-site as needed

Customer Outreach

• Call or visit potential and existing customers to promote products and offerings
• Build and maintain relationships with community partners and repeat customers

In-Store Customer Experience

• Provide guest assistance and hospitality during peak traffic times
• Support front-of-house operations as needed with a positive and service-oriented approach

Qualifications

• 1–3 years experience in marketing, events, retail, hospitality, or customer service required
• Previous proven success with growing multiple online marketing campaigns with a demonstrated concentration in social media
• Knowledge of all social media platforms is a must
• Bachelor’s degree in Business/Marketing/Journalism or a related discipline from an accredited college or university preferred
• Proficiency with Canva required, working knowledge of Adobe Creative Suite preferred
• Strong written and verbal communication skills
• Ability to multitask and adapt to changing priorities
• Professional, friendly, and team-oriented demeanor

Physical Requirements

• Ability to stand for extended periods of time during customer interaction or events as needed
• Light lifting for event setup/material transport on occasion

Work Environment

• Hybrid of office, retail store floor, and off-site event locations
• Must be comfortable working around food, customers, and event settings

The Best Stop Supermarket is a family owned cajun market that specializes in boudin and cracklins, which is a delicacy originating in South Louisiana. Along with boudin and cracklins, the Best Stop carries a wide variety of specialty meats that are seasoned and marinated with the finest cajun seasonings. The first Best Stop opened in 1986 and after 39 years, the family prides themself on being the best specialty meats originating from Louisiana.
In addition to specialty meats and boudin, the Katy location serves premade gumbo, crawfish etouffee, rice dressing, deboned stuffed chicken, fresh sausage, marinated meats, crawfish tails, king cakes, hamburger patties and all the favorite Best Stop Cajun seasonings and sauces. The Katy location includes a deli that cooks to order some of the Best Stop favorites.
As an employee of the Best Stop, our goal is to create the family friendly environment that epitomizes the South Louisiana culture. Family and good food will always be at the heart of what do on a daily basis at the Best Stop.

Salary : $55,000 - $60,000