What are the responsibilities and job description for the Slot Technician position at The Big Easy Casino?
We have an exciting position open for Slot Technician!
The Big Easy Casino means winning with a party atmosphere. From our State of the Art gaming floor and our gourmet dining, there is plenty of action for our customers and that's why we need YOU! It’s our employees who make that winning experience possible for our guests. Our employees’ talent, hard work and dedication to quality service are the keys to our company’s success. So it’s only natural that we would reward our people with competitive compensation and benefits as well as professional development opportunities. We offer health, pharmacy, dental, vision and 401k benefits.
Description of Duties for Slot Technician:
- Repairs and maintains slot machines.
- Executes movement of machines depending on current machine layout scheme.
- Investigates device malfunctions and clears ticket jams.
- Performs daily and weekly preventative maintenance of slot machines.
- Responds swiftly to customer service issues.
- Repairs and maintains play tracking systems and its components.
- Provides excellent customer service to slot players by answering questions about the machines and ensuring machines are functional in a timely manner.
- Ensures compliance with State of Florida gaming laws.
- Is held accountable for accuracy and thoroughness to ensure accurate departmental records and reports.
- All other duties assigned.
Qualifications for Slot Technician:
- High School Diploma.
- Must have at least 3 years of previous customer service experience.
- Must have at least 1 years of previous electronics/computer experience.
- Must be able to obtain the appropriate state occupational license.
- Previous gaming experience is preferred.
- Must be able to communicate effectively in both verbal and written form.
- Must have keen attention to detail.
- Must have strong team work skills.
- Must be able to lift up to 50lbs.
- Must be able to work flexible hours to include night, weekends and holidays.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Slot Technician: 1 year (Preferred)
- Electronics / Computer: 1 year (Preferred)
- Customer Service: 3 years (Preferred)
License/Certification:
- State of FL Gaming License (Preferred)
Shift availability:
- Overnight Shift (Required)
- Night Shift (Preferred)
Work Location: One location