What are the responsibilities and job description for the Director of Maintenance position at The Center at Arrowhead?
Director of Maintenance
Name: ___________________________________ Date of Hire: __________________
Department Assigned: ______________________ Supervisor: ___________________
Shift Assigned: ____________________________ Duty Hours: ___________________
Purpose of Your Job Position
The primary purpose of your job position is to plan, organize, develop, and direct the overall operation of the
Maintenance Department in accordance with current federal, state, and local standards, guidelines, and regulations governing our facility, and as may be directed by the Executive Director, to assure that our facility is maintained in a safe and comfortable manner.
Delegation of Authority
As the Director of Maintenance, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.
Job Functions
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Duties and Responsibilities
Administrative Functions
- Plan, develop, organize, implement, evaluate, and direct the Maintenance Department, its programs and activities.
- Develop and maintain written maintenance policies and procedures.
- Develop and maintain written job descriptions for each level of maintenance personnel in accordance with the Americans With Disabilities Act, OSHA, and other pertinent laws and regulations.
- Assist the maintenance staff in the development and use of departmental policies, procedures, equipment, supplies, etc.
- Review the department's policies, procedure manuals, job descriptions, etc., at least annually for revisions, and make recommendations to the Executive Director.
- Interpret the department's policies and procedures to employees, residents, visitors, government agencies, etc.
- Make written and oral reports/recommendations to the Executive Director as necessary/required concerning the operation of the Maintenance Department.
- Submit accident/incident reports to the Business Office within twenty-four (24) hours after their occurrence.
- Assume administrative authority, responsibility, and accountability of directing the Maintenance
Department.
- Coordinate maintenance services and activities with other related departments (i.e., Dietary, Nursing, etc.).
- Assist in establishing a preventive maintenance program.
- Review and develop a plan of correction for maintenance deficiencies noted during survey inspections and provide a written copy of such to the Executive Director.
- Delegate a responsible staff member to act in your behalf when absent from the facility.
- Assist the Infection Control Coordinator in identifying, evaluating, and classifying routine and job related maintenance functions to ensure that tasks involving potential exposure to blood/body fluids properly identified and recorded.
- Inspect storage rooms, work rooms, utility/janitorial closets, etc., for upkeep and supply control
- Participate in facility surveys (inspections) made by authorized government agencies.
- Keep abreast of economic conditions/situations and recommend to the Executive Director adjustments in maintenance services that assure that continued ability to provide a clean, safe and comfortable environment.
- Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc., to assure control of equipment and supplies.
- Ensure that outside services are properly completed/supervised in accordance with contracts/work orders.
Committee Functions
- Serve on various committees of the facility (i.e., Infection Control, Safety, QA, etc.) and provide written/oral reports of the maintenance service programs and activities as required by the committee's guidelines or direction.
- Evaluate and implement recommendations from established committees (i.e., Infection Control,
Safety, QA, etc.)
- Meet with maintenance personnel, on a regularly scheduled basis, and solicit advice from inter- department supervisors concerning the operation of the Maintenance Department, assist in identifying and correcting problem areas, and/or the improvement of services.
- Attend department head meetings, etc., as scheduled or as may be called.
- Schedule and announce departmental meeting times, dates, places, etc.
Personnel Functions
- Determine departmental staffing requirements necessary to meet the Maintenance Department's needs.
- Recommend to the Executive Director the number and level of maintenance personnel to be employed.
- Assist in recruitment, interviewing, and selection of maintenance personnel.
- Ensure that appropriate identification documents are presented prior to employment and that such records are maintained in the employee's personnel records.
- Assign a sufficient number of maintenance personnel for each tour of duty.
- Schedule department work hours (including vacation and holiday schedules), personnel, work
assignments, etc., to expedite work.
- Monitor absenteeism to ensure that an adequate number of housekeeping personnel are on duty at all times.
- Delegate administrative authority, responsibility, and accountability to other maintenance personnel as deemed necessary to perform their assigned duties (i.e., Assistant Director, Supervisors, etc.).
- Assist in standardizing the methods in which maintenance tasks will be performed.
- Counsel/discipline maintenance personnel as requested or as necessary.
- Ensure that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status.
- Terminate employment of personnel when necessary, documenting and coordinating such actions
with the Personnel Director and/or Executive Director.
- Review and check competence of maintenance personnel and make necessary adjustments/corrections as required or that may become necessary.
- Review complaints and grievances made or filed by department personnel.
- Provide complaint/grievance reports to the Executive Director as required or as may be necessary.
- Conduct departmental performance evaluations in accordance with the facility's policies and procedures.
- Maintain a productive working relationship with other department supervisors and coordinate maintenance services to assure that daily maintenance services can be performed without interruption.
- Make daily rounds to assure that maintenance personnel are performing required duties and to assure that appropriate maintenance procedures are being rendered to meet the needs of the facility.
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the department.
Staff Development
- Develop and participate in the planning, conducting, and scheduling, etc., of in-service training classes, on-the-job training orientation programs for maintenance personnel.
- Assume the responsibility for maintaining your professional competence through participation in programs of continuing education (i.e., seminars, training programs, etc.)
- Ensure that all maintenance personnel attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB management, and bloodborne pathogens standard.
Safety and Sanitation
- Supervise safety and fire protection and prevention programs by inspecting work areas and equipment at least weekly.
- Ensure that maintenance personnel follow safety regulations in the use of equipment and supplies at all times.
- Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving heavy objects.
- Ensure that supplies, equipment, etc., are maintained to provide a safe and comfortable environment.
- Promptly report equipment or facility damage to the Executive Director.
- Assume the responsibility for obtaining/maintaining material safety data sheets (MSDSs) for hazardous chemicals in the maintenance department.
- Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
- Ensure that all maintenance personnel are trained to use labels and MSDSs to recognize hazards and to follow appropriate protective measures.
- Develop, maintain, and implement infection control and universal precautions policies and procedures to assure that a sanitary environment is maintained at all times and that aseptic and isolation techniques are followed by all maintenance personnel.
- Ensure that all personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals participate in appropriate in-service training programs prior to performing such tasks.
- Ensure that maintenance personnel follow established handwashing procedures.
- Assist in developing and implementing waste disposal policies and procedures for the maintenance department.
- Ensure that maintenance personnel follow established policies governing the use/disposal of personal protective equipment and disposal of infectious wastes.
- Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures and governing accidents and incidents.
- Ensure that maintenance policies and procedures identify appropriate safety precautions and equipment to use when performing tasks that could result in bodily injury.
- Other(s) that may become necessary/appropriate to assure that our facility is maintained in a safe and comfortable manner.
Equipment and Supply Functions
- Recommend to the Executive Director the equipment and supply needs of the department.
- Make periodic rounds to check equipment and to assure that necessary equipment is available and working properly.
- Check supply rooms and work areas to assure that needed supplies are readily available to perform assigned tasks.
- Monitor maintenance procedures to ensure that supplies are used in an efficient manner to avoid waste.
- Ensure that appropriate personal protective equipment used in the handling of infectious materials is available and easily accessible to maintenance personnel.
- Maintain inventory and records according to established policies.
- Place orders for equipment and supplies as necessary or as may be required
- Ensure that equipment contaminated with blood or other infectious material is properly labeled or tagged before being sent for repair or decontamination.
Budget and Planning Functions
- Forecast needs of the department.
- Assist in preparing and planning the Maintenance Department's budget for equipment, supplies, and labor, and submit to the Executive Director for review, recommendations, and approval.
- Maintain current written records of department expenditures and assure that adequate financial records and cost reports are submitted to the Executive Director upon request or as necessary.
- Make departmental adjustments in order to confirm to the approved budget, and/or as may be dictated by an analysis of the monthly operating statement.
Resident Rights
- Maintain confidentiality of all resident information.
- Knock before entering a resident's room.
- Ensure that the residents' personal and property rights are followed by maintenance personnel at all times.
- Ensure that maintenance personnel inform residents when it is necessary to move personal possessions (i.e. preventive maintenance, replacement of equipment, etc.)
- Review maintenance complaints and grievances made by the personnel, residents, family members, or visitors and make oral/written reports to the Executive Director.
Miscellaneous
- Ensure that all departmental employees follow established departmental policies and procedures.
- Make weekly inspections of all maintenance functions to assure that quality control measures are continually maintained.
- Be prepared to handle emergencies as they come up (i.e., rescheduling maintenance work schedules, etc).
- Be sure that appropriate medical waste is disposed of in accordance with our facility's established procedures.
- Any other duties, as directed by Executive Director.
Working Conditions
- Works in office areas as well as throughout the facility (i.e., power rooms, resident rooms, therapy rooms, Dietary, etc).
- Moves intermittently during working hours.
- Is subject to frequent interruptions.
- Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.
- Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
- Communicates with maintenance personnel and other department supervisors.
- Works beyond normal working hours and on weekends and holidays, when necessary, as well as in other positions as needed.
- Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
- Attends and participates in continuing educational programs.
- Is subject to injury from falls, burns from equipment, odors, etc., throughout the work day, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
- Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and
Hepatitis B viruses.
- Maintain a liaison with other department supervisors to adequately plan for maintenance services/activities.
- May be subject to the handling of and exposure to hazardous chemicals.
- May be required to work in cramped spaces and in adverse weather conditions.
Education
Must possess, as a minimum, a ______________ grade education or its equivalent.
Experience
- Must have, as a minimum, ________ year(s) experience in a supervisory capacity, in a maintenance/plant related position.
- Must be knowledgeable of boilers, compressors, generators, etc., as well as various mechanical, electrical and plumbing systems.
- Must have the ability to read and interpret blueprints.
- Must be knowledgeable in building codes and safety regulations.
Specific Requirements
- Must be licensed in accordance with current applicable standards, codes, labor laws, etc.
- Must be able to write, read, speak, and understand the English language.
- Must possess the ability to make independent decisions when circumstances warrant such action.
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
- Must be knowledgeable of maintenance practices and procedures as well as the laws, regulations, and guidelines governing maintenance functions in the long-term care facility.
- Must possess leadership ability and willingness to work harmoniously with and supervise other personnel.
- Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures, etc., of the Maintenance Department.
- Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of maintenance areas; must perform regular inspections of resident rooms/units for order, safety, and proper performance equipment.
- Must have patience, tact, cheerful disposition and enthusiasm as well as be willing to handle residents based on whatever maturity level they are currently functioning.
- Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing maintenance practices.
- Must possess the ability to plan and carry out programs in repair, new construction, and equipment installation.
- Must be able to relate information concerning a resident's condition.
- Must not pose a direct threat to the health or safety of other individuals in the workplace.
Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices)
- Must be able to move intermittently throughout the work day.
- Must be able to speak and write the English language in an understandable manner.
- Must be able to cope with the mental emotional and stress of the position.
- Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
- Must function independently, have flexibility, personal integrity, and the ability to work effectively with the residents, personnel, and support agencies.
- Must meet the general health requirements set forth by the policies of this facility which include a medical and physical examination.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.
- Must be able to lift up to 50 pounds. Requires lifting up to and over 100 pounds with assistance.
Frequent carrying, pushing and pulling of tools and equipment.
- May be necessary to assist in the evacuation of residents during emergency situations.
Acknowledgment
I have read this job description and fully understand the requirements set forth therein. I hereby accept the position of Director of Maintenance and agree to perform the identified essential functions in a safe manner and in accordance with the facility’s established procedures. I understand that as a result of my employment, I may be exposed to blood, body fluids, infectious diseases, air contaminants (including tobacco smoke), and hazardous chemicals and that the facility will provide to me instructions on how to prevent and control such exposures. I further understand that I may also be exposed to the Hepatitis B virus and that the facility will make available to me, free of charge, the hepatitis b vaccination.
I understand that my employment is at-will, and thereby understand that my employment may be terminated at-will either by the facility or by myself, and that such termination can be made with or without notice.
________________________ ____________________________________
Date Signature—Director of Maintenance
________________________ ____________________________________
Date Signature—Executive Director
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Rehabilitation center
Ability to commute/relocate:
- Glendale, AZ 85308: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Maintenance: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person