Clerk

We are currently looking for a Part Time 38 Clerk to join our Northern Neighborhood Operations Unit 2 team located at the Chickasaw Travel Stop #560 working .

Summary :

Operates cash register and stocks store. Promotes signature products by providing the highest level of customer service.

Responsibilities :

• Provides first class customer service - courteous and helpful to all internal and external customer types
• Answers questions in a courteous and professional manner
• Partners with internal and external services as needed to ensure appropriate referral is made
• Greets and engages with a smile
• Determines and meets needs
• Seeks positive experience and outcomes
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Shares responsibilities for maintaining adequate supplies and equipment
• Maintains general upkeep of work area and maintains a safe environment
• Observes and addresses potential environmental hazards and risks
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• May provide break coverage for others as assigned
• May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
• Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
• Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures
• Cleans windows, doors, mirrors, glass partitions, baseboards, jambs, trim and walls, maintain sanitization of restrooms, empty and clean waste receptacles
• Assists and guides customers with purchase selection
• Engages potential customers and guides with selection and purchase decisions
• May order catolog items if not in stock
• Promotes products to increase guest satisfaction and store sales
• Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
• Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
• Provides accurate change for cash purchases
• Processes discounts, refunds, exchanges, coupons accurately
• Balances register / terminal and completes reports for receipts, cash balance
• May perform minor trouble shooting of POS
• Maintains accurate cash count and assume responsibility for any shortages at end of shift
• May be responsible to confirm POS pricing updates
• Audits register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift
• Stocks inventory; several times during shift by placing products on display shelf for customer availability
• All other duties as assigned

Competencies : Essential :

Essential :

• Follow instructions, written or oral
• Adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Read, understand and apply regulations and policies
• Communicates verbally with team, departments, guests and management

Skills : Essential :

Essential :

• Vacuum cleaner, basic equipment, knowledge carpet care
• Janitorial equipment and supplies
• Operate point-of-sale terminal

Experience : Essential :

Essential :

No prior experience required.

Education : Essential :

Essential :

High School, GED or Equivalent

Credentials : Essential :

Essential :

Pass general background check

Nonessential :

• Pass gaming background check
• Gaming license or permit as required by assigned position

Working Conditions : Essential :

Essential :

• Smoking - cigarette smoke
• Bright and Flashing lights
• Customer service
• Retail store
• Warehouse freezer / cooler
• Commercial and residential vacuum
• Computers, printers, phones
• Point-of-sale equipment
• Potential exposure to cleaning fluids and solvents
• Communications written, verbal
• Pass pre-employment drug test
• Frequently bend, kneel, stoop, push, reach
• Hand-eye coord, reach and grasp
• Moderately strenuous work
• Standing up to 100% of shift
• Walk up to 75% of shift
• May work day shift
• May work evening shift
• May work holidays
• May work night shift
• May work rotating shifts
• May work weekend shift

Last updated : 2024-09-29