What are the responsibilities and job description for the Customer Service Representative position at The Chimney Guys?
Are you passionate about providing excellent customer care? Do you thrive on connecting with a diverse range of people every day? If so, The Chimney Guys in Pataskala, OH is reaching out to all those who go above and beyond to join our team as a part-time Customer Service Representative!
We are a leading company that values continuous training and support, and we'd love for you to be a part of it! Apply today and help us make a difference in supporting our clients and reaching our sales goals!
THE BASICS
Pay
$15 - $17 per hour, depending on experience.
Schedule
This part-time client support position works Monday through Friday.
- Monday - Friday: 1 pm - 7 pm
Benefits
- Health
- Vision
- Dental
- Other ancillary insurance
- A 401K with company match
- PTO
- Paid birthdays off
YOUR DAY AS A CUSTOMER SERVICE REPRESENTATIVE
As a dedicated Customer Service Representative, you effectively schedule service appointments for our chimney technicians. Every day, you ensure you work alongside our collaborative team to reach sales goals while answering phone calls from clients, contacting our field technicians, and making return calls when necessary. You effectively gather information, manage schedules, and process new and existing service requests. Your knowledge of the industry allows you to provide clear answers to any questions our customers may have. With sales being a vital component of this role, your interactions with clients contribute heavily to our success. You get great satisfaction from providing excellent client support and enjoy helping the team achieve company goals and growth together!
REQUIREMENTS FOR A CUSTOMER SERVICE REPRESENTATIVE
- 2 years of office experience
A LITTLE ABOUT US: THE CHIMNEY GUYS
The Chimney Guys is a family-owned company that prides itself on completely cleaning our client's chimneys and fireplaces. On top of our cleaning services, we also do chimney repairs and masonry work on fireplaces and chimneys. We are a rapidly growing company because our customers share, through word of mouth, the great experiences they've had with us. Every day, we provide our customers with quality and comprehensive service that they are happy with!
We are able to carry out excellent work because of our amazing team. For our skilled staff, we provide ample training and ensure that they are happy and have everything they need to succeed. We also provide a supportive work environment and opportunities for advancement! We're always looking to recruit individuals who are eager to learn so please, join us!
BECOME A MEMBER OF OUR CLIENT SUPPORT TEAM
We're looking for talented individuals like you to join our dedicated team and help us achieve our sales goals. Don't wait - apply now using our 3-minute initial application! We can't wait to meet you about this client support role!
Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.
Salary : $15 - $17