Description
Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Start your journey with us
The Cincinnati Life Insurance Company Life Claims department is currently seeking an experienced life and annuity claims processor to review and evaluate life and annuity claims. The position requires professional communication with beneficiaries, agents and other customers while providing fair adjudication of claims and acting as a resource to others.
Be Ready To:
- manage a case load of Life and Annuity claims, including Accelerated Benefit and Accidental Death claims
- review and investigate claim evidence to determine liability
- answer telephone inquiries regarding new, pending and settled claims
- communicate with claimants, agents, beneficiaries, attorneys and others regarding claim requirements, settlement options, and claim decisions
- approve claims within scope of authority
- maintain claim files in thorough, clear and objective manner with accurate claim documentation
- obtain medical records for contestable claims and refer them to Underwriting
- verify data in policy administration system and calculate benefit amount to ensure accurate claim payment and financial/tax reporting
- prepare various claim reports for management review
- participate in projects or special assignments as needed
- comply with all state statutory requirements and fair claims practices
Be equipped with:
minimum three years’ experience life and annuity claim processing
excellent communication skills, both oral and written
competency in Microsoft Office software
knowledge of LifePro claims administration system preferred
understanding of life and annuity products, beneficiary wording and contract language
ability to work independently and effectively manage time
strong attention to detail
excellent customer service skills
You've earned:
Associate degree or equivalent life/annuity or tax-related experience
progress toward FLMI, FLHC or other industry designation preferred
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.
Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.
